Reviews of Goldin - Shop Collectibles

By: eBay Inc. App

List of user reviews and ratings for Goldin - Shop Collectibles

Total ratings

3.70 (Rating count: 49)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users praise Goldin's app for easy use, snappy navigation, notifications, and access to rare collectibles, but reliability and account/login issues hurt the experience. Repeated stability and login problems, plus concerns about fees and payouts, are the most cited drawbacks.

Pros

Easy to use with snappy navigation for browsing, bidding, and window-shopping.
Helpful notifications and the ability to track items on your wishlist/collection.
Access to Goldin's auctions/marketplace with a standout selection of rare collectibles.
Overall positive user experience and appreciation for having an official app.

Cons

Frequent stability issues: loading problems, freezing during bidding, search freezes, and crashes when tapping images.
Login/authentication friction: daily re-logins, 'update required' prompts, and Apple login format mismatches.
Fees and payout concerns: high backend fees with low payout relative to sales and opaque disclosures.

Upgrade to see all 17 reviews

User Reviews

Recent rating average: 1.70

All time rating average: 3.70

Upgrade to see all 17 reviews

41% (7)

Date	Author	Comment
2026-04-01	Ha*****	Would love a iPad version.
Would love a iPad version.
2026-02-24	so*****	Yo, eBay!!! Kenny could use some help with his app!
Yo, eBay!!! Kenny could use some help with his app!
2026-02-17	Ni*****	Cool app
Cool app
2025-07-31	Si*****	I feel like this app was designed by a group of 85 year old men with a dial up internet connection. Doesn’t load, freezes on bidding, you can’t successfully search for an item without it freezing and sending you back to start all over. And don’t try and click on a picture of an item, you get stuck in limbo until the app crashes and reloads. It’s made me not buy things from Goldin so many times because it’s just such a bad app. I don’t ever do reviews but I had to for this one. You need to hire somebody that’s not 100 years old to revamp this app.
I feel like this app was designed by a group of 85 year old men with a dial up internet connection. Doesn’t load, freezes on bidding, you can’t successfully search for an item without it freezing and sending you back to start all over. And don’t try and click on a picture of an item, you get stuck in limbo until the app crashes and reloads. It’s made me not buy things from Goldin so many times because it’s just such a bad app. I don’t ever do reviews but I had to for this one. You need to hire somebody that’s not 100 years old to revamp this app.
2025-05-07	Mi*****	Has never been a great app (navigating images of lots is a train wreck) but most recent update has rendered the app unusable - despite logging out/in several times none of my account info shows (purchases, bidding, watching, etc.); just all blank white screens. Feels like there’s a real opportunity to improve this app and hope you guys continue to work on it!
Has never been a great app (navigating images of lots is a train wreck) but most recent update has rendered the app unusable - despite logging out/in several times none of my account info shows (purchases, bidding, watching, etc.); just all blank white screens. Feels like there’s a real opportunity to improve this app and hope you guys continue to work on it!
2025-02-24	Mi*****	This app is so bad, requires an update or “re-login” each time.
This app is so bad, requires an update or “re-login” each time.
2025-02-22	An*****	Almost daily I need to re-login to the app and it says there’s a “required” update even though there isn’t one. Also the login screen isn’t the correct format with Apple so you need to manually type your email/login ID. Once you do that it will let you use Face ID for your password thankfully but still annoying.
Almost daily I need to re-login to the app and it says there’s a “required” update even though there isn’t one. Also the login screen isn’t the correct format with Apple so you need to manually type your email/login ID. Once you do that it will let you use Face ID for your password thankfully but still annoying.
2025-02-01	so*****	A shortsighted scummy business model that tacks huge fees on the backend without disclosure up front. Out of the $1,200 earned in my sale, I received just $580. Stuck to Grey Flannel or just sell yourself through eBay.
A shortsighted scummy business model that tacks huge fees on the backend without disclosure up front. Out of the $1,200 earned in my sale, I received just $580. Stuck to Grey Flannel or just sell yourself through eBay.
2024-08-18	pr*****	Don’t get hooked bc of the Netflix show like I did. I severely overpaid for my first order. Once I realized it, I tried to consign the cards back to them for auction but was told my items don’t meet their criteria. What? I just received them from Goldin yesterday. Seems shady. I’m not asking for my money back or anything. Just want to auction the same cards I just bought from them to try to recoup some of my money. Will go to eBay for card purchases from now on. Btw read their google reviews. Not good.
Don’t get hooked bc of the Netflix show like I did. I severely overpaid for my first order. Once I realized it, I tried to consign the cards back to them for auction but was told my items don’t meet their criteria. What? I just received them from Goldin yesterday. Seems shady. I’m not asking for my money back or anything. Just want to auction the same cards I just bought from them to try to recoup some of my money. Will go to eBay for card purchases from now on. Btw read their google reviews. Not good.
2024-07-12	Bf*****	I purchased an item on the app, and they had horrible customer service. The auction ended and the item hasn’t shipped. I called customer service to find out where my item was, and why it hasn’t shipped yet. The customer service rep was extremely rude. He kept interrupting me. When I asked to speak with a supervisor, the rep told me there was one available and would be happy to transfer me. After waiting on hold for 10 minutes, I was informed that the manager isn’t available and then was hung up on. I will never buy anything from these jerks again.
I purchased an item on the app, and they had horrible customer service. The auction ended and the item hasn’t shipped. I called customer service to find out where my item was, and why it hasn’t shipped yet. The customer service rep was extremely rude. He kept interrupting me. When I asked to speak with a supervisor, the rep told me there was one available and would be happy to transfer me. After waiting on hold for 10 minutes, I was informed that the manager isn’t available and then was hung up on. I will never buy anything from these jerks again.