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Total ratings
3.30 (Rating count: 69)
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Review summary
Pros
- Comprehensive real-time monitoring with clear energy-flow diagrams showing solar, grid, and battery status.
- Relatively easy initial setup that works across multiple components (batteries, inverters, etc.).
- Active development and frequent updates that add features and improve reliability.
Cons
- No dark mode; the UI is bright and hard to read for some users.
- Missing grid import metrics in the app and graphs; lack of parity with the web monitor for grid data.
- In-app settings are incomplete or inaccessible (AC Charge mode, time ranges, etc.).
- Readability issues due to small or hard-to-read numbers; requests for larger, bolder text.
- Data accuracy concerns and login problems reported by multiple users (e.g., 'failed to analyze response').
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User Reviews
Recent rating average: 3.30
All time rating average: 3.30
Upgrade to see all 37 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-29 | 12***** | Have had 2 systems with 6 pro batteries on one, and 3 on the other for 2 years. Can monitor, or adjust remotely, if needed with ease. Great systems. | |
| Have had 2 systems with 6 pro batteries on one, and 3 on the other for 2 years. Can monitor, or adjust remotely, if needed with ease. Great systems. | |||
| 2026-02-19 | Ro***** | I have had so many problems setting up this inverter. All because of “lowest bidder” software and bad documentation. When I finally had it connected to the cloud I come to find out this app is absolutely atrocious. The web portal is marginally better but even that was written by amateurs. | |
| I have had so many problems setting up this inverter. All because of “lowest bidder” software and bad documentation. When I finally had it connected to the cloud I come to find out this app is absolutely atrocious. The web portal is marginally better but even that was written by amateurs. | |||
| 2025-11-11 | ry***** | It seems that a recent update makes the app now require location access to launch the "local connect" option for monitoring/interfacing with the inverter. This may be a bug, or intentional, but either way it's not acceptable. | |
| It seems that a recent update makes the app now require location access to launch the "local connect" option for monitoring/interfacing with the inverter. This may be a bug, or intentional, but either way it's not acceptable. | |||
| 2025-11-05 | So***** | Need to incorporate the same functions on the web version. One is the lack of import grid metrics, to compare to the export numbers. | |
| Need to incorporate the same functions on the web version. One is the lack of import grid metrics, to compare to the export numbers. | |||
| 2025-10-25 | Ra***** | EG4 hardware is fine, but they need help with software. App is really bad. AC coupled solar doesn’t show as solar in app. App is super slow and non responsive. Programming settings is a mess. They need to realize they need to higher experienced software people in US. | |
| EG4 hardware is fine, but they need help with software. App is really bad. AC coupled solar doesn’t show as solar in app. App is super slow and non responsive. Programming settings is a mess. They need to realize they need to higher experienced software people in US. | |||
| 2025-10-25 | co***** | I like the function of the app. The only improvements are a better history and make the numbers a little larger for us who have trouble seeing the numbers on the app. | |
| I like the function of the app. The only improvements are a better history and make the numbers a little larger for us who have trouble seeing the numbers on the app. | |||
| 2025-10-22 | ob***** | Please give us dark mode it’s too bright | |
| Please give us dark mode it’s too bright | |||
| 2025-09-27 | M3***** | Why does the consumption not show on the app? Our equipment isn’t on WiFi but when I check the app when in range the consumption always shoes zero. | |
| Why does the consumption not show on the app? Our equipment isn’t on WiFi but when I check the app when in range the consumption always shoes zero. | |||
| 2025-09-21 | Wo***** | I’ve been using the app for about five months and it’s been very reliable. There are a few things that could be improved or added. 1. Could we please get a dark mode. 2. On the data page could we please get an import to user value. (import from grid) 3. On the main page could you please enable pinch to zoom. In some lighting conditions it’s hard to read. | |
| I’ve been using the app for about five months and it’s been very reliable. There are a few things that could be improved or added. 1. Could we please get a dark mode. 2. On the data page could we please get an import to user value. (import from grid) 3. On the main page could you please enable pinch to zoom. In some lighting conditions it’s hard to read. | |||
| 2025-09-02 | Ja***** | Lags significantly compared to the access on the website | |
| Lags significantly compared to the access on the website | |||
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