Date	Author	Comment
2025-03-24	Br*****	I have her using this app for a long time now and one day it stopped working. I try to log in and it just spins. So I emailed support and got a response that they emailed us back in November (it is now March) that there would be subscriptions coming. I vaguely remember that but my issue is that they decided in March before the free iPhone version is available to release this and not even give their users a heads up. I was informed I could pay for a subscription or wait for the free version to come out. I’m actually kind of shocked they would do this to their users who may depend on this app.
I have her using this app for a long time now and one day it stopped working. I try to log in and it just spins. So I emailed support and got a response that they emailed us back in November (it is now March) that there would be subscriptions coming. I vaguely remember that but my issue is that they decided in March before the free iPhone version is available to release this and not even give their users a heads up. I was informed I could pay for a subscription or wait for the free version to come out. I’m actually kind of shocked they would do this to their users who may depend on this app.
2025-01-09	Wi*****	It works as intended, however after use for several minutes it’ll suddenly stop working. This seems to happen 90% of the time I use the app. It needs to be fixed.
It works as intended, however after use for several minutes it’ll suddenly stop working. This seems to happen 90% of the time I use the app. It needs to be fixed.
2025-01-02	Gr*****	This app looks so cool I have to say. My xreal glasses are coming soon and I want an app to go with it and I did a ton of research and it suggested this app. I got into the app and wanted to sign in with my Apple account so it took a few minutes loading then I quit and deleted and redownloaded it even then it wouldn’t load. I’m convinced Jesus will come back before this app will load.
This app looks so cool I have to say. My xreal glasses are coming soon and I want an app to go with it and I did a ton of research and it suggested this app. I got into the app and wanted to sign in with my Apple account so it took a few minutes loading then I quit and deleted and redownloaded it even then it wouldn’t load. I’m convinced Jesus will come back before this app will load.
2024-06-26	Fn*****	I am currently using this app without subscribing to the full feature. The latest update includes the ability to save conversations automatically. This is an annoying feature and a security risk. I work within the military-industrial complex that considers saving these conversations as a security risk. Please release an update that allows us to turn off the automatic conversations saving feature. Thanks.
I am currently using this app without subscribing to the full feature. The latest update includes the ability to save conversations automatically. This is an annoying feature and a security risk. I work within the military-industrial complex that considers saving these conversations as a security risk. Please release an update that allows us to turn off the automatic conversations saving feature. Thanks.
2024-05-04	rc*****	I’ve tried several apps; Xrai Glass is by far the best at captioning for hearing impaired, especially when transcribing from people with accents! Thanks Xrai (Dan) for the great app!
I’ve tried several apps; Xrai Glass is by far the best at captioning for hearing impaired, especially when transcribing from people with accents! Thanks Xrai (Dan) for the great app!
2024-05-02	Ge*****	The app is simple to use and the captioning is excellent—quick and accurate!! As someone with a severe hearing loss, I’ve used it in restaurant settings and other noisy venues and it’s been a real game changer for me with wonderful results. I’ve also contacted customer service with a few questions about future applications and the response quick friendly and helpful.
The app is simple to use and the captioning is excellent—quick and accurate!! As someone with a severe hearing loss, I’ve used it in restaurant settings and other noisy venues and it’s been a real game changer for me with wonderful results. I’ve also contacted customer service with a few questions about future applications and the response quick friendly and helpful.
2024-04-01	nh*****	I’ve tried several apps to help me understand medical speakers wearing masks or simply not speaking wit enough clarity….accents, muffling mustaches, etc. This app picks up the best complete conversation over all I’ve tried.
I’ve tried several apps to help me understand medical speakers wearing masks or simply not speaking wit enough clarity….accents, muffling mustaches, etc. This app picks up the best complete conversation over all I’ve tried.
2023-12-12	Do*****	I have never felt so included and feel part of the wedding when someone told me to download this app before a wedding and I was able to follow word for word from all of the wedding toasts/speeches. The key thing is I was able to laugh at the jokes that I used to always miss in past weddings. I will be using XRAI Glass on the go. Thank you again for creating this app.
I have never felt so included and feel part of the wedding when someone told me to download this app before a wedding and I was able to follow word for word from all of the wedding toasts/speeches. The key thing is I was able to laugh at the jokes that I used to always miss in past weddings. I will be using XRAI Glass on the go. Thank you again for creating this app.
2023-12-06	La*****	I don’t have any of the AR glasses on hand yet, but I’m loving the app! Heard about it through an event that had the Stream availability and it really helped me be part of the speaker engagement! They even have translations so can’t wait to try it out when I go to Europe! Thank you XRAI for all you are doing.
I don’t have any of the AR glasses on hand yet, but I’m loving the app! Heard about it through an event that had the Stream availability and it really helped me be part of the speaker engagement! They even have translations so can’t wait to try it out when I go to Europe! Thank you XRAI for all you are doing.
2023-10-07	LE*****	Please add the Apple Watch!!!!
Please add the Apple Watch!!!!

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