Reviews of OpenGov EAM

By: OpenGov App

List of user reviews and ratings for OpenGov EAM

Total ratings

3.60 (Rating count: 35)

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Review summary

Reviewers overall find the app mobile-friendly and capable for field work, but repeatedly cite crashes, heavy battery drain, and photo upload failures as major issues. Several users feel recent updates regressed functionality compared with the original Cartegraph and express frustration with changes. Navigation and workflow complaints also appear, but the core themes are reliability, performance, and update direction.

Pros

Mobile-friendly design clearly built for field use
App generally functional and does what you’d expect for work tasks
Overall positive sentiment with room for minor tweaks and improvements

Cons

Frequent crashes and instability that prevent task completion
Severe battery drain on devices (rapid power loss)
Photo/picture upload failures and data loss or reloads during use
Dissatisfaction with updates/regressions, with some users preferring the original Cartegraph

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User Reviews

Recent rating average: 2.70

All time rating average: 3.60

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36% (4)

Date	Author	Comment
2025-11-13	Ra*****	Best app I have used in the industry. It was clearly built for mobile
Best app I have used in the industry. It was clearly built for mobile
2025-10-01	Ge*****	Looks like this poor app got review bombed because people don’t like change. The app works great and does everything you’d expect it to. There is always room for improvement, but if you’re using EAM for work, it’s more than sufficient.
Looks like this poor app got review bombed because people don’t like change. The app works great and does everything you’d expect it to. There is always room for improvement, but if you’re using EAM for work, it’s more than sufficient.
2025-08-28	Ch*****	If they can figure out a way for it not to crash so often, it would be a great tool. Otherwise all it does is makes you get very aggravated and wanna chuck my phone in the river! Can’t even make tasks anymore, constantly crashing , like the other guy said before me.
If they can figure out a way for it not to crash so often, it would be a great tool. Otherwise all it does is makes you get very aggravated and wanna chuck my phone in the river! Can’t even make tasks anymore, constantly crashing , like the other guy said before me.
2025-05-08	Ni*****	This app drains my battery fast. One day, it went from 100% to 4% in about 5 hours, not even using it continuously. It also apparently crashes a lot. Sometimes, I'll tap on a task, and the details screen will start to load up, then all of a sudden the OpenGov logo will come up on the screen and reload the screen I was on. Sometimes, I lose changes that I made because of this.
This app drains my battery fast. One day, it went from 100% to 4% in about 5 hours, not even using it continuously. It also apparently crashes a lot. Sometimes, I'll tap on a task, and the details screen will start to load up, then all of a sudden the OpenGov logo will come up on the screen and reload the screen I was on. Sometimes, I lose changes that I made because of this.
2025-02-24	BC*****	App used to run fine, but after the last update, your live location is not updated in real time. It sometimes takes several minutes for it to update.
App used to run fine, but after the last update, your live location is not updated in real time. It sometimes takes several minutes for it to update.
2024-05-24	Kb*****	Great app!! Still needs some minor tweaks but overall good. I wish email links opened in the app instead of desktop.
Great app!! Still needs some minor tweaks but overall good. I wish email links opened in the app instead of desktop.
2024-05-17	Dh*****	I have been using the Cartegraph app to input signs into our system. First the app KILLS the phones battery. After 90 minutes my battery drains from 100% to 30%. Second, roughly 20% of the time the app crashes after taking a picture and trying to upload it. The app will restart and you will need to take the picture again. Aggravating. Especially if you are trying to be efficient and move from sign to sign.
I have been using the Cartegraph app to input signs into our system. First the app KILLS the phones battery. After 90 minutes my battery drains from 100% to 30%. Second, roughly 20% of the time the app crashes after taking a picture and trying to upload it. The app will restart and you will need to take the picture again. Aggravating. Especially if you are trying to be efficient and move from sign to sign.
2024-05-16	Bo*****	I was Forced to switch to this app (Unfortunately ) and for my job I need to be able to see the date the w/o was created along with the picture in the List (like the old app did) to be able to plan my day. This app makes me have to click on each w/o individually and that takes way too much time and it puts me behind. The pictures don’t like to load when taken through the app even though it acts like it’s going to upload and then kicks it back even though I have 5G service. I sent an email but no one has responded to it. The old cartegraph wasn’t perfect but this one makes it 10Xs better…. It shows 2 stars on my review but I only gave it 1 star…
I was Forced to switch to this app (Unfortunately ) and for my job I need to be able to see the date the w/o was created along with the picture in the List (like the old app did) to be able to plan my day. This app makes me have to click on each w/o individually and that takes way too much time and it puts me behind. The pictures don’t like to load when taken through the app even though it acts like it’s going to upload and then kicks it back even though I have 5G service. I sent an email but no one has responded to it. The old cartegraph wasn’t perfect but this one makes it 10Xs better…. It shows 2 stars on my review but I only gave it 1 star…
2024-05-16	Sp*****	Go back to the original Cartegraph
Go back to the original Cartegraph
2024-05-08	Bu*****	Quit making updates that make it worse it was better under Cartegraph
Quit making updates that make it worse it was better under Cartegraph