Overview

Features & Capabilities

Green SM is a unified, 100% electric mobility platform designed to deliver a consistent, trustworthy ride experience across markets. With a 100% electric fleet, real-time tracking, driver verification, and in-app safety features, Green SM prioritizes daily comfort and sustainability over discount-driven variability.

  • Service ecosystem: Green SM Car, Green SM Bike, Green SM Express, and Green SM Food.
  • Start in 3 steps: download the app, pick a service, confirm your ride with secure payments and promos.
  • Global growth: launched on 14/04/2023; over 100 million customers; operates across Vietnam, Laos, the Philippines, and Indonesia with expansion plans to India and beyond.
  • Awards and recognition: Vietnamese Tech Brand of the Year 2025; Best Customer Experience in Asia-Pacific 2025; Best EV Carpooling App 2025; and more.

Green SM aims to redefine everyday mobility with a green, reliable, and globally consistent experience that customers can trust for every journey.

User Growth & Download Statistics

Contact the developer

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Developed by:
GSM GREEN AND SMART MOBILITY JOINT STOCK COMPANY
Apple Apps Store
https://apps.apple.com/us/app/green-sm-electric-mobility/id6446425595
Website:
https://www.greensm.com/

User Reviews

Most mentioned points are about app reliability and accessibility: crashes after updates, OTP/authentication problems, region-based login restrictions and payment deletion issues, inaccurate driver location/search results, and booking problems or ride cancellations. There are some positives: an easy-to-use interface and friendly drivers, but these are often outweighed by the repeated reliability and usability issues.
Pros
  • Easy to use and navigate interface
  • Friendly, helpful drivers
  • Generally good ride experience when the app works properly
Cons
  • Frequent crashes and instability after updates
  • OTP/authentication failures or delays
  • Region-based login restrictions and difficulty removing payment methods when abroad
  • Inaccurate driver location updates and search results (locations shown far from reality)
  • Booking difficulties and frequent cancellations or driver refusals
Recent reviews
I can’t thank this platform enough for its excellent service to the commuters. So far, I don’t have a single negative feedback about GSM because all of my rides have been nothing short of TOPNOTCH and PLEASANT. All of the drivers are courteous and they exemplify good work ethic. The cars are super clean, smell good, and, because they’re EVs, the rides are super smooth. And, best of all, the price point is AFFORDABLE compared to Uber and Grab. Since I started using GSM, I hardly ever use Grab anymore. I look forward to never have to use Grab anymore. 🤗
by Ro*****, 2026-08-21

I placed a food order from FamilyMart and the store appeared to be closed but I cannot cancel the order. Several drivers had asked me to cancel the order but the button was grayed out/unavailable to press. This caused so much inconvenience for both ends
by Ka*****, 2026-08-18
View all user reviews ›

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