My Energy Connection

Name: My Energy Connection
Rating: 1.6 (71 reviews)
Author: Xcel Energy Inc.

By: Xcel Energy Inc.

Xcel Energy

Features & Capabilities

My Energy Connection is a Chrome extension for Xcel Energy customers that puts your electricity usage at a glance with a live energy speedometer. See how consumption rises and falls as appliances turn on or off, with updates every 15 minutes, and even view a graph when you're away from home.

Explore historical usage data and cost estimates under Usage, including Time of Use details for peak periods and rates. Note: you must be an Xcel Energy customer with a smart meter, and you’ll need Wi-Fi credentials to connect your meter. Multi-address accounts are not eligible.

User Growth & Download Statistics

App Energy Home Automation

By:

Xcel Energy Inc.

Rating:

1.60

(71)

Version:

1.0.8 Last updated: 2025-05-23

Version code:

875001794

Creation date:

2024-02-13

Compatible devices:

Size:

79.78MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 257,995 ▼ 819

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Xcel Energy Inc.

Apple Apps Store

https://apps.apple.com/us/app/my-energy-connection/id6446288880

Website:

https://my.xcelenergy.com/s/billing-payment/energy-insights

User Reviews

User reviews are overwhelmingly negative, focusing on login and connectivity failures, confusing network requirements, and unreliable data. The most recurring issues are the need to connect the smart meter to a 2.4 GHz network and to manually input network details, plus repeated login errors that lock users out. Real-time usage data is frequently non functional or misleading, and updates often worsen issues. Privacy concerns are also common, with fears about sharing WiFi credentials and data collection. A rare note praises real-time consumption data when it works, but overall experience is poor.

Pros

Real-time consumption data can be valuable when the feature works

Cons

Cannot login or sign in; multiple reviews report login failures.
Meter must connect to a 2.4 GHz network and users must manually enter the network name; the app does not auto-detect networks.
Real-time usage data is unreliable or not updating, with updates breaking the feature or showing identical values.
Privacy concerns including sharing home WiFi credentials and data collection by the provider.
Frequent disconnects and reliability issues with error codes and re-registration

Recent reviews

This app is unusable. It constantly gets stuck on the “Meter joining Wi-Fi network” screen and never actually finishes connecting. I can clearly see the device connected on my router/network, so the issue is with the app itself not completing the setup process. NOT MY NETWORK. No matter how long I wait or how many times I retry, nothing happens. For an energy monitoring app, basic connectivity should work reliably, and right now it absolutely does not.