Reviews of Harford Bank

By: Harford Bank

List of user reviews and ratings for Harford Bank

Total ratings

4.70 (Rating count: 386)

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Review summary

Users generally praise Harford Bank for a user-friendly app, strong customer service, and a clean, readable interface with helpful onboarding. Positive notes include easy deposits and a smooth upgrade experience. However, recurrent issues undermine reliability: Face ID sometimes fails or is inconsistent, forcing password prompts; the app reportedly contains bugs and glitches that aren’t consistently fixed; some users dislike the new app design compared with older versions. Overall, satisfaction remains high due to service and usability improvements, but authentication reliability and stability are common themes needing attention.

Pros

User-friendly, easy-to-navigate app interface
Excellent customer service
Clean UI with readable fonts and a pleasant upgrade
Helpful onboarding and deposit assistance

Cons

Face ID authentication is unreliable or inconsistent
App contains bugs/glitches affecting reliability
Frequent password prompts despite using biometric authentication

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User Reviews

Recent rating average: 3.80

All time rating average: 4.70

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17% (2)

Date	Author	Comment
2026-05-04	fa*****	The app will not allow Face ID on my phone.
The app will not allow Face ID on my phone.
2026-03-19	Ko*****	Good bank
Good bank
2026-02-19	Dj*****	Terrible app full of bugs
Terrible app full of bugs
2025-12-23	Jo*****	Great bank with amazing customer service!
Great bank with amazing customer service!
2025-06-14	Ni*****	Valid password not accepted with Face ID
Valid password not accepted with Face ID
2025-04-10	Mi*****	Made my first mobile deposit. Walked me thru all the steps, very patient. Love this bank.
Made my first mobile deposit. Walked me thru all the steps, very patient. Love this bank.
2025-03-25	sh*****	This banking app is very user friendly. Clean appearance. Not a bunch of adds!!!!
This banking app is very user friendly. Clean appearance. Not a bunch of adds!!!!
2025-03-17	Ga*****	This app. does not allow my Face ID to work each time. It is just a hit or miss. I don’t like putting my password each time. I have called several times to get the glitch fixed correctly but it still not fixed. Other than this problem I love the app.
This app. does not allow my Face ID to work each time. It is just a hit or miss. I don’t like putting my password each time. I have called several times to get the glitch fixed correctly but it still not fixed. Other than this problem I love the app.
2024-06-11	Er*****	I do not care for the new mobile app. Found old app much more pleasing and easier to navigate and read. It needs to have a running daily balance.
I do not care for the new mobile app. Found old app much more pleasing and easier to navigate and read. It needs to have a running daily balance.
2023-11-13	Ma*****	Wonderful team work 🫶
Wonderful team work 🫶