Reviews of ResX

By: ResX App

List of user reviews and ratings for ResX

Total ratings

4.70 (Rating count: 527)

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Review summary

ResX is praised as a game-changer for snagging last-minute reservations and discovering new restaurants, with strong ease-of-use and responsive customer support. However, multiple reviews cite bugs and crashes (notably on iOS 17), unreliable alerts that don’t always lead to reservations, missing filters and limited content, plus instances of reservations being claimed or canceled by others. These reliability and fairness issues temper the otherwise strong value proposition for many users.

Pros

Ability to snag last-minute reservations at hard-to-get NYC/other restaurants
Easy to use and reliable, saving time and reducing planning stress
Excellent, responsive customer service
Expands dining options and helps discover new restaurants

Cons

Frequent crashes and overall instability, especially on iOS 17 and during reservation actions
Unreliable or non-actionable alerts that can show openings or not take you to the reservation screen
Lack of essential filters (time, location, party size) and limited restaurant content (menus/photos)
Reservations can be claimed by others or canceled, leading to trust/fairness concerns
Some users consider the paid service not worth the money because of reliability issues

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User Reviews

Recent rating average: 3.10

All time rating average: 4.70

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17% (8)

Date	Author	Comment
2026-07-05	Sa*****	Best app if your plans change last minute!!
Best app if your plans change last minute!!
2026-06-25	De*****	Not only is ResX incredibly easy to use, but it consistently delivers access to some of the most sought-after tables in NYC. Whether it’s a buzzy new hotspot or a restaurant that’s nearly impossible to book, ResX somehow makes it happen. A total game changer for anyone who loves discovering and dining at the trendiest places.
Not only is ResX incredibly easy to use, but it consistently delivers access to some of the most sought-after tables in NYC. Whether it’s a buzzy new hotspot or a restaurant that’s nearly impossible to book, ResX somehow makes it happen. A total game changer for anyone who loves discovering and dining at the trendiest places.
2026-05-20	Ka*****	Why did I pay $15 for a monthly fee to see six (6) total reservation options in the entire city of New York City on Friday night?? (And two of those are for non-prime hours and one is for a group of 7…)
Why did I pay $15 for a monthly fee to see six (6) total reservation options in the entire city of New York City on Friday night?? (And two of those are for non-prime hours and one is for a group of 7…)
2026-05-11	Bb*****	Final straw for me was the mothers day notification “you can do better” get outta here with that garbage trash fake app
Final straw for me was the mothers day notification “you can do better” get outta here with that garbage trash fake app
2026-04-26	Cu*****	There is a weird bug now that I get a reservation alert for something that I have set an alert for and when I click it, it opens me up to the Restaurant page, and it says that there are a reservations available, but you literally can’t even click the button to see it. It’s not like they’re just getting snatched up quickly. The functionality is missing to a few the reservation itself.
There is a weird bug now that I get a reservation alert for something that I have set an alert for and when I click it, it opens me up to the Restaurant page, and it says that there are a reservations available, but you literally can’t even click the button to see it. It’s not like they’re just getting snatched up quickly. The functionality is missing to a few the reservation itself.
2026-03-05	an*****	Formal request to not notify us that our reservation has been picked up until AFTER the initial 5 minutes has passed. Please!!!!! Also, the app should be more clear about who currently is responsible for potential cancellation fees, as someone held my res for 30+ minutes but when they dropped it still showed under my reservations; I feel like after 30 mins it should move to that persons account. But overall this is a great app and customer service (Miranda) is so quick to respond and so helpful!!!!! Just could use some improvements
Formal request to not notify us that our reservation has been picked up until AFTER the initial 5 minutes has passed. Please!!!!! Also, the app should be more clear about who currently is responsible for potential cancellation fees, as someone held my res for 30+ minutes but when they dropped it still showed under my reservations; I feel like after 30 mins it should move to that persons account. But overall this is a great app and customer service (Miranda) is so quick to respond and so helpful!!!!! Just could use some improvements
2026-01-12	Sa*****	I love checking resx regularly and I always end up with a spontaneous dinner in a restaurant I’ve been trying to get a reservation at for ages!!! Great concept, love using it and love talking about it!
I love checking resx regularly and I always end up with a spontaneous dinner in a restaurant I’ve been trying to get a reservation at for ages!!! Great concept, love using it and love talking about it!
2026-01-09	ma*****	Any time I get an alert and try to go into the app to grab the reservation, the app crashes. Not worth the money at all.
Any time I get an alert and try to go into the app to grab the reservation, the app crashes. Not worth the money at all.
2026-01-06	Se*****	Love the app. Big insta fan and this makes my life so much easier. Both paid and unpaid versions are 🤌🏼🤌🏼
Love the app. Big insta fan and this makes my life so much easier. Both paid and unpaid versions are 🤌🏼🤌🏼
2025-12-29	MD*****	I love the premise and functionality of ResX, but it’s quite buggy. I often get notifications for reservations that I’ve already been taken and find that to be discouraging.
I love the premise and functionality of ResX, but it’s quite buggy. I often get notifications for reservations that I’ve already been taken and find that to be discouraging.