MyApprisen

The app is useless. You try to sign in on the app, it asks for a code sent via email. Enter the code and it asks to reopen app! Do all those steps then end with a blank screen. Why even have an app? Do everything on the website. Come on, tech department, do better!

The app does exactly what it’s intended to do. It’s a dashboard for your current agreement with Apprisen and breakdowns each creditor and how much is owed and what Apprisen’s current status is with an agreement per each creditor. Like all other apps, it prompts you to receive a code via email or text before logging in with your username and password since we now live in a world where our information is always trying to be hacked. I think that Apprisen makes you contact them by phone or email to change anything on your profile because of the agreement you signed when accepting their offer to help you.

They clearly don’t invest in making this convenient for their customers. App is a waste, you have to sign in online, on a webpage that is not configured for mobile viewing, then it takes you to the app. You cant change your address on the app. You can’t really do a lot besides check your progress. I like Aprisen as a service, but they are technologically stuck in the 1990s.