Reviews of Catholic Health

By: Catholic Health System of Long Island, Inc. App

List of user reviews and ratings for Catholic Health

Total ratings

4.60 (Rating count: 1,060)

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Review summary

Overall sentiment is mixed but leans positive: reviewers commend compassionate, capable staff and the app’s central role in managing appointments and billing, as well as clear care in many cases. Repeated concerns focus on unreliable scheduling through the app and slow, outsourced call center support. A few reports mention billing and process gaps or data issues. The app’s value is clear, but operational friction limits its consistency.

Pros

Caring, professional doctors and staff consistently praised by multiple reviewers.
The app serves as a central hub for appointments, billing, and health information and keeps users informed.
Positive care experiences and outcomes, with reviewers noting excellent care and helpful clinicians.

Cons

Scheduling via the app is inconsistent, with some providers requiring scheduling outside the app and no guaranteed same-day appointments.
Customer support via call centers is slow or unresponsive, including long hold times and outsourced services.

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User Reviews

Recent rating average: 4.60

All time rating average: 4.60

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21% (13)

Date	Author	Comment
2026-07-10	Jj*****	App is well designed and easy to use
App is well designed and easy to use
2026-07-09	Bi*****	Everything is at your fingertips, easy to use and always up to date.
Everything is at your fingertips, easy to use and always up to date.
2026-07-09	Sa*****	Easy to use. follow up appointment quick to Make and especially the results are quickly available.
Easy to use. follow up appointment quick to Make and especially the results are quickly available.
2026-07-08	Da*****	Recently found out I had thyroid cancer.. Dr. Toset was my doctor/surgeon. He was incredible I always felt from the start that I was in good hands. I couldn’t be happier with service and the staff at good Samaritan Hospital. My primary doctor is Craig Coleman he is excellent I feel so comfortable with him.. he really cares for his patients
Recently found out I had thyroid cancer.. Dr. Toset was my doctor/surgeon. He was incredible I always felt from the start that I was in good hands. I couldn’t be happier with service and the staff at good Samaritan Hospital. My primary doctor is Craig Coleman he is excellent I feel so comfortable with him.. he really cares for his patients
2026-06-27	Da*****	It’s a wonderful, my dear. I am allowed to see my results of my test in a printed format. sometimes you get a phone call and give you all everything’s fine. and I understand that we’re reading it on paper. You’re trying to get a little more information.It’s pretty cool.
It’s a wonderful, my dear. I am allowed to see my results of my test in a printed format. sometimes you get a phone call and give you all everything’s fine. and I understand that we’re reading it on paper. You’re trying to get a little more information.It’s pretty cool.
2026-06-17	Do*****	Dr DeBellis is professional straight foward on addressing my shoulder and knee issues after my car accident with both Surgeries recovery time he performed me and gave me a realistic assessment of the best recovery I will be able have after a year post surgery.
Dr DeBellis is professional straight foward on addressing my shoulder and knee issues after my car accident with both Surgeries recovery time he performed me and gave me a realistic assessment of the best recovery I will be able have after a year post surgery.
2026-06-06	Bo*****	I will always choose her…
I will always choose her…
2026-05-22	Jo*****	My nurse was top notch performer in doing all the things and doing so amazingly well She didn’t even breath and I think she prob could’ve done it all, including getting my blood, with her eyes closed! She deserves the recognition and I hope she gets to see this! I’ve had her before and she never struggles. I appreciate her strong skills so very much! Valuable thank you! 🙌🏼🩵🙌🏼
My nurse was top notch performer in doing all the things and doing so amazingly well She didn’t even breath and I think she prob could’ve done it all, including getting my blood, with her eyes closed! She deserves the recognition and I hope she gets to see this! I’ve had her before and she never struggles. I appreciate her strong skills so very much! Valuable thank you! 🙌🏼🩵🙌🏼
2026-05-20	Ht*****	The app has too limited actual functionality. You cannot change an appointment in it. The app tries to force signatures on documents. The medication list is hopelessly inadequate-none of my common meds are listed And, I can6get CHS to remove false data appearing in it. I wonder if the physicians here rely on such weak IT.
The app has too limited actual functionality. You cannot change an appointment in it. The app tries to force signatures on documents. The medication list is hopelessly inadequate-none of my common meds are listed And, I can6get CHS to remove false data appearing in it. I wonder if the physicians here rely on such weak IT.
2026-05-14	Ca*****	Great site
Great site