Date	Author	Comment
2026-04-11	Ly*****	Lost over 2 years of progress (100,000+ stars) after connecting Facebook, which loaded an older account and overwrote my current one. Support initially responded but has not replied in over a week despite multiple follow-ups and requests for escalation. They even said that it is possible to fix…but that they basically just didn’t feel like it. (In so many words). I’m hoping this can be reviewed and resolved, as this was a significant amount of progress.
Lost over 2 years of progress (100,000+ stars) after connecting Facebook, which loaded an older account and overwrote my current one. Support initially responded but has not replied in over a week despite multiple follow-ups and requests for escalation. They even said that it is possible to fix…but that they basically just didn’t feel like it. (In so many words). I’m hoping this can be reviewed and resolved, as this was a significant amount of progress.
2026-03-19	Ca*****	I love the game but we have been waiting for new areas to open for several months, without new areas frequently opening you can’t expect people to keep playing, it just gets boring
I love the game but we have been waiting for new areas to open for several months, without new areas frequently opening you can’t expect people to keep playing, it just gets boring
2026-02-24	br*****	I’ve been playing this game for some years now. I am on level 1768. I have ran out of game. I’ve been waiting for months for them to add new additions so I can keep building, but I have built everything. I want to keep playing. I have 400 stars saved up. But there’s no sense in it if there’s nowhere to go in the game anymore. I love the graphics. The levels are very hard sometimes and that keeps me on my toes. I have had it on every phone I’ve ever had. I am really going to miss it. Hopefully one day you’ll add more land to decorate.
I’ve been playing this game for some years now. I am on level 1768. I have ran out of game. I’ve been waiting for months for them to add new additions so I can keep building, but I have built everything. I want to keep playing. I have 400 stars saved up. But there’s no sense in it if there’s nowhere to go in the game anymore. I love the graphics. The levels are very hard sometimes and that keeps me on my toes. I have had it on every phone I’ve ever had. I am really going to miss it. Hopefully one day you’ll add more land to decorate.
2026-02-07	Is*****	I used to love this game! But not anymore. Unless you want to spend money you’re stuck in the same game for weeks and months! It’s not fun anymore. And spending money doesn’t help either. They just take it and the game still can’t be beat. At least give the players ways to add more time to the game to win especially after months in the same game. It’s about fun playing the game! But greed takes over for the creators of these games and then it’s over! There’s no more fun! I will be removing the app for this game. It’s a fun game but not if you can’t win a game and move on.
I used to love this game! But not anymore. Unless you want to spend money you’re stuck in the same game for weeks and months! It’s not fun anymore. And spending money doesn’t help either. They just take it and the game still can’t be beat. At least give the players ways to add more time to the game to win especially after months in the same game. It’s about fun playing the game! But greed takes over for the creators of these games and then it’s over! There’s no more fun! I will be removing the app for this game. It’s a fun game but not if you can’t win a game and move on.
2026-01-30	1h*****	I have played this game almost 3 years, I am on level 447 because this is the hardest game I’ve ever played.Every other level is difficult-extremely hard-too many obstacles and not enough time.As for the daily tasks, I would love to meet someone who is able to obtain the coins or win 5 games in a row because it takes me almost 2 weeks to win one.
I have played this game almost 3 years, I am on level 447 because this is the hardest game I’ve ever played.Every other level is difficult-extremely hard-too many obstacles and not enough time.As for the daily tasks, I would love to meet someone who is able to obtain the coins or win 5 games in a row because it takes me almost 2 weeks to win one.
2026-01-28	ca*****	So I’ve recorded myself playing and once you get close, the seconds come off in 10s. Also, they take lives randomly and you rarely get the next day prize. Also add in the middle of a timed game????? Nah
So I’ve recorded myself playing and once you get close, the seconds come off in 10s. Also, they take lives randomly and you rarely get the next day prize. Also add in the middle of a timed game????? Nah
2026-01-27	Ca*****	Do you game makers even care that in each and every stage of play, you kill the flow and feel of the game by making us close no less than 5 pop up windows wanting us to buy something? And you also have to watch videos of other games in order to move along. Who in the heck do you think has time for that? Most of us get these games in hopes of a bit of distraction from our busy and hectic lives, but the way you have this set up it is simply ANNOYING and NERVE WRACKING. You people are smart enough to make these games, but not smart enough to realize that you LOOSE potential customers by killing the flow of the game with constant, never ending ads? Surely you are smart enough to figure out how 1) to make the game actually the way you advertise it, 2) To be mindful and respectful of the customers time and let us finish several rounds before you ‘remind us’ that you want to sell us something? Jeeze Louise guys. A game that might be fun is ruined by constant begging for money! And I thought the political money begging texts had gotten out of hand. You guys make them look like saints!
Do you game makers even care that in each and every stage of play, you kill the flow and feel of the game by making us close no less than 5 pop up windows wanting us to buy something? And you also have to watch videos of other games in order to move along. Who in the heck do you think has time for that? Most of us get these games in hopes of a bit of distraction from our busy and hectic lives, but the way you have this set up it is simply ANNOYING and NERVE WRACKING. You people are smart enough to make these games, but not smart enough to realize that you LOOSE potential customers by killing the flow of the game with constant, never ending ads? Surely you are smart enough to figure out how 1) to make the game actually the way you advertise it, 2) To be mindful and respectful of the customers time and let us finish several rounds before you ‘remind us’ that you want to sell us something? Jeeze Louise guys. A game that might be fun is ruined by constant begging for money! And I thought the political money begging texts had gotten out of hand. You guys make them look like saints!
2025-11-12	pe*****	really enjoy but want more locations to build on. keep saying coming soon.
really enjoy but want more locations to build on. keep saying coming soon.
2025-10-23	Gf*****	They want you to spend all of your money. The hard levels are insanely hard and impossible to beat unless you keep spending money.
They want you to spend all of your money. The hard levels are insanely hard and impossible to beat unless you keep spending money.
2025-10-15	La*****	This is a fun app but the ads with skin infections are disgusting. I don’t understand what the attraction would be to this and wish I didn’t have to see it while playing.
This is a fun app but the ads with skin infections are disgusting. I don’t understand what the attraction would be to this and wish I didn’t have to see it while playing.

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