Reviews of WoofTrax: Dog walk for charity

By: WoofTrax, Inc App

List of user reviews and ratings for WoofTrax: Dog walk for charity

Total ratings

3.70 (Rating count: 712)

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Review summary

WoofTrax is praised for its simplicity, free use, and its mission to support dog rescues. Users value easy walk tracking, distance/time data, maps/history, and multi-dog support. However, major issues recur: credits for walks and donations to charities are inconsistent, undermining trust. Ads are intrusive and disrupt the experience. The app also crashes or fails to record walks, especially after updates, and daily mileage visibility can disappear. Sign-in and password/reset problems appear for some users. Overall, reliability and donation transparency are the top concerns, with usability improved by addressing credit accuracy and stability.

Pros

Easy to use and simple interface, making it quick to start/stop walks.
Motivates users to walk and supports dog rescues/donations.
Tracks walks with distance, time, history, and maps.
Multi-dog support and option to share walks.

Cons

Inconsistent credits for walks and donations to charities and mismatched history.
Intrusive ads after walks that disrupt the experience.
App crashes or fails to record walks, especially after updates.
Post-update data issues: loss of daily mileage visibility and history changes.
Login/account issues (sign-in, password reset).

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User Reviews

Recent rating average: 2.30

All time rating average: 3.70

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23% (12)

Date	Author	Comment
2026-07-22	ss*****	I have been using this app for several years. Loved it! Lately the ads are really getting in the way and some are not easily got around. I keep having to shut down the app and then reopening it to send my results to a friend.
I have been using this app for several years. Loved it! Lately the ads are really getting in the way and some are not easily got around. I keep having to shut down the app and then reopening it to send my results to a friend.
2026-06-17	Wa*****	I can’t view the history of any of my walks. There are no updates and the feature to add a previous walk does not work either. What is going on with this app? Please fix it.
I can’t view the history of any of my walks. There are no updates and the feature to add a previous walk does not work either. What is going on with this app? Please fix it.
2026-05-03	Hs*****	My walks are in my history but they are not credited to my rescue. This has been going on for a while. I’ve emailed support and have not received a reply. So frustrating and unfair! I’ve lost so many miles that should have been credited.
My walks are in my history but they are not credited to my rescue. This has been going on for a while. I’ve emailed support and have not received a reply. So frustrating and unfair! I’ve lost so many miles that should have been credited.
2026-05-02	Em*****	Easy to use, benefits my fave pup cause, and motivates my husband to walk, too— all about earning my pup’s points!
Easy to use, benefits my fave pup cause, and motivates my husband to walk, too— all about earning my pup’s points!
2026-04-13	Li*****	I really want to love this app especially because the purpose is to going to a good cause. Obviously supporting dog rescues and dogs in general is my main objective of using this app, however it’s pretty annoying to use. Not only does it drain my battery on my phone while using it there is no feature to upload GPS files from Garmin watches if you forget to use your phone or want to leave it behind. I typically don’t like using my phone for GPS primarily because it kills the battery while hiking and obviously in certain circumstances that leaves for an unsafe situation. I hike and walk daily so this is extremely frustrating. I really wish this company would make a feature to upload GPS files similar to Strava. Otherwise, I really like the idea and obviously enjoy helping charities with dogs.
I really want to love this app especially because the purpose is to going to a good cause. Obviously supporting dog rescues and dogs in general is my main objective of using this app, however it’s pretty annoying to use. Not only does it drain my battery on my phone while using it there is no feature to upload GPS files from Garmin watches if you forget to use your phone or want to leave it behind. I typically don’t like using my phone for GPS primarily because it kills the battery while hiking and obviously in certain circumstances that leaves for an unsafe situation. I hike and walk daily so this is extremely frustrating. I really wish this company would make a feature to upload GPS files similar to Strava. Otherwise, I really like the idea and obviously enjoy helping charities with dogs.
2026-02-15	Or*****	Joined WoofTrax to support my local humane society. Being able to walk my dog and shelter dogs to support is a great way to stay motivated. I love the ranking and history feature
Joined WoofTrax to support my local humane society. Being able to walk my dog and shelter dogs to support is a great way to stay motivated. I love the ranking and history feature
2026-02-02	Gr*****	In response to the developers’ response: The ads that appear after you complete a walk now are NOT easily closed by clicking an “x” in the corner. They used to be static ads that were easy to close. Now the ads are mostly videos that require some kind of interaction to close them, or at least require them to play for several seconds before they can be closed. This makes the app practically unusable. Again, these interactive ads are now appearing when you finish a walk, not just when you click “Earn 5 extra points.” I’ve resorted to force quitting the app and reopening it just to bypass these highly annoying ads. I use this app to track my dog walks (time and distance) and hopefully raise money for my favorite rescue. I have no idea if the rescue actually ever sees any money from it. The map feature allows me to plot walks in new areas, which is great. The only reason for the low rating is the advertising; it makes the app almost unusable. The ads are often detrimental to the app functioning properly. Especially bad are the video ads that appear when you click “Earn 5 extra points.” These often cause the app to freeze and require a reboot. And the ads you need to click “continue” on to finish watching are the worst. Why not stick with static (not video) ads that are related to animals and animal care? That would be a vast improvement.
In response to the developers’ response: The ads that appear after you complete a walk now are NOT easily closed by clicking an “x” in the corner. They used to be static ads that were easy to close. Now the ads are mostly videos that require some kind of interaction to close them, or at least require them to play for several seconds before they can be closed. This makes the app practically unusable. Again, these interactive ads are now appearing when you finish a walk, not just when you click “Earn 5 extra points.” I’ve resorted to force quitting the app and reopening it just to bypass these highly annoying ads. I use this app to track my dog walks (time and distance) and hopefully raise money for my favorite rescue. I have no idea if the rescue actually ever sees any money from it. The map feature allows me to plot walks in new areas, which is great. The only reason for the low rating is the advertising; it makes the app almost unusable. The ads are often detrimental to the app functioning properly. Especially bad are the video ads that appear when you click “Earn 5 extra points.” These often cause the app to freeze and require a reboot. And the ads you need to click “continue” on to finish watching are the worst. Why not stick with static (not video) ads that are related to animals and animal care? That would be a vast improvement.
2026-01-24	as*****	I wrote to Wooftrax on 3 January when I realized my charity was no longer in business. I did speak with someone there and they did not receive any funds from Wolf tracks. I had used Wooftrax for a while certainly more than a year which they say they pay quarterly. I reached out to their customer service and as of yet over three weeks later, I have not received any response. Nothing including a will check into it or anything. I know it’s not tons of money, but don’t mislead people. Don’t tell them that you’re going to donate money and then not donate it. Be accountable.
I wrote to Wooftrax on 3 January when I realized my charity was no longer in business. I did speak with someone there and they did not receive any funds from Wolf tracks. I had used Wooftrax for a while certainly more than a year which they say they pay quarterly. I reached out to their customer service and as of yet over three weeks later, I have not received any response. Nothing including a will check into it or anything. I know it’s not tons of money, but don’t mislead people. Don’t tell them that you’re going to donate money and then not donate it. Be accountable.
2026-01-22	Si*****	This app started off great. I encouraged the group I volunteer for to sign up, they did. Since the last two updates (prior to 1/30/15), it crashes more than works properly. I've missed several walks for my rescue groups-disappointed. 4/15/16 iOS is updated,app is updated, the app has been randomly quitting right after I start my walk. If I could I would give zero stars. Terrific idea, but if it quits & doesn't record walk the Groups I walk for are missing out. I have an email communication going & less than pleased with the responses. I've sent several screen shots of issue. Please rectify this issue. I will be using RESQWALK instead. 1/22/2026 App won’t share. The share button is green when i tap it pales but no sharing. Please fix. iPhone 17, IOS 26.2 & app up to date.
This app started off great. I encouraged the group I volunteer for to sign up, they did. Since the last two updates (prior to 1/30/15), it crashes more than works properly. I've missed several walks for my rescue groups-disappointed. 4/15/16 iOS is updated,app is updated, the app has been randomly quitting right after I start my walk. If I could I would give zero stars. Terrific idea, but if it quits & doesn't record walk the Groups I walk for are missing out. I have an email communication going & less than pleased with the responses. I've sent several screen shots of issue. Please rectify this issue. I will be using RESQWALK instead. 1/22/2026 App won’t share. The share button is green when i tap it pales but no sharing. Please fix. iPhone 17, IOS 26.2 & app up to date.
2026-01-21	Fi*****	They did an upgrade and now I’m unable to share my walks.
They did an upgrade and now I’m unable to share my walks.