HealthEquity Mobile

Name: HealthEquity Mobile
Rating: 4.3 (14373 reviews)
Author: HealthEquity

By: HealthEquity

Connecting Health and Wealth

Features & Capabilities

HealthEquity Mobile delivers a secure, on-the-go hub for managing HealthEquity benefit accounts. Sign up, view balances, initiate claims, upload documentation, and send payments all from your mobile device.

This extension provides features for debit card management, HSAs investments tracking, claim linkage to payments and docs, card activity alerts, and instant support via chat and live help.

User Growth & Download Statistics

App Data Payments Privacy & Security

By:

HealthEquity

Rating:

4.30

(14,373) 20 new ratings

Version:

7.2.0 Last updated: 2026-05-21

Version code:

885724987

Creation date:

2013-05-14

Compatible devices:

Size:

96.07MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 15,007 ▲ 26

Other platforms

HealthEquity Mobile (v7.2.0.40)

1,849,919 1.78

(7,747)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

HealthEquity

Apple Apps Store

https://apps.apple.com/us/app/healthequity-mobile/id642959434

Website:

http://www.healthequity.com

User Reviews

Users overwhelmingly report that HealthEquity Mobile is unstable and hard to use. The most persistent issue is the mandatory passkey login, which leads to repeated sign-in failures, ID verification hurdles, and being locked out. Document handling is another major pain point: users hit upload limits, see misleading success/failure messages, or can’t attach receipts to claims. The app also crashes or performs slowly, with frequent login loops and poor UX. Many features that work on the website are unusable or unavailable in the mobile app, and support is slow or unhelpful. Balance viewing is sometimes the only reliable function.

Pros

In-app display of account balance.

Cons

Mandatory passkey login causing repeated sign-in failures and ID verification hurdles.
Document upload/attachment issues with limits, erroneous messages, and failed attachments.
App crashes, freezes, and slow performance impair usability.
Mobile app lacks functionality available on the website; limited features (e.g., investments not accessible, provider data not saved).
Poor or unresponsive customer support; slow resolution to issues.

Recent reviews

No way to correct mistakes or to delete a submission. You can actually resubmit the same entry over and over, which I’m not sure why it’s even an option. The app freezes. Cannot scroll down at times. It doesn’t recognize previously entered providers. And if you have CVS receipts you need to enter the address for every si for one every time. I set up a passkey, got confirmation. Every time I try to log in I have to go through setting up a new passkey. It never works. I haven’t even tried to do anything else on the app yet… Please, please hire someone who can actually design a working app and someone who can organize information in a logical way. It feels like a scattered brain created the app and everyone cheered what a great accomplishment and then published it. So disappointed. I’m considering giving up on health saving accounts all together because the time it takes to enter receipts for reimbursement is absolutely ridiculous. I really hope someone in charge reads these reviews and decides to take their role seriously.