Total ratings
1.50 (Rating count: 52)
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Review summary
Pros
Cons
- Frequent login errors preventing access to the app; users repeatedly see 'An error occurred' or 'login failed' messages.
- The app has been reported as down or unresponsive for extended periods, with spinning loaders and no access.
- Registration and onboarding problems in the app; new users cannot register or sign in after setup.
- Crash or failure when submitting claims or forms within the app; 'problem' messages and failed submissions.
- Inconsistent functionality after updates; login works on the website but not in the app, and biometric login prompts remain outdated.
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User Reviews
Recent rating average: 1.10
All time rating average: 1.50
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-02-15 | ic***** | Worked fine for a few years now it won’t let me login. Keeps saying “error occurred “ | |
| Worked fine for a few years now it won’t let me login. Keeps saying “error occurred “ | |||
| 2025-12-12 | Tr***** | Can’t use App to login, I can only login from the website. Keep getting an error occurred. | |
| Can’t use App to login, I can only login from the website. Keep getting an error occurred. | |||
| 2025-08-28 | bi***** | Can’t login to the app. Seems like a common pro for the last 6 years… | |
| Can’t login to the app. Seems like a common pro for the last 6 years… | |||
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