Features & Capabilities

CIG Mobile now supports all personal lines policyholders, including homeowners and renters, expanding secure, on-the-go access to essential insurance information.

Key capabilities include viewing policy details, checking balances and making payments, setting up autopay, starting a claim, contacting your agent, and registering for an online profile directly in the app.

User Growth & Download Statistics

By:
Capital Insurance Group
Rating:
1.50
(52)
Version:
5.8 Last updated: 2026-01-09
Version code:
880857552
Creation date:
2013-05-05
Compatible devices:
Size:
33.63MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-12
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Capital Insurance Group
Apple Apps Store
https://apps.apple.com/us/app/cig-mobile/id642646739
Website:
https://www.ciginsurance.com/

User Reviews

User reviews consistently report that CIG Mobile’s iOS app is unreliable: frequent login errors, extended outages, and crashes when submitting claims or registering. Many can access their accounts on the website but not via the app, and updates seem to worsen issues. The overall experience is poor, driving users to rely on the website or seek alternatives.
Pros
Cons
  • Frequent login errors preventing access to the app; users repeatedly see 'An error occurred' or 'login failed' messages.
  • The app has been reported as down or unresponsive for extended periods, with spinning loaders and no access.
  • Registration and onboarding problems in the app; new users cannot register or sign in after setup.
  • Crash or failure when submitting claims or forms within the app; 'problem' messages and failed submissions.
  • Inconsistent functionality after updates; login works on the website but not in the app, and biometric login prompts remain outdated.
Recent reviews
Worked fine for a few years now it won’t let me login. Keeps saying “error occurred “
by ic*****, 2026-02-15

Can’t use App to login, I can only login from the website. Keep getting an error occurred.
by Tr*****, 2025-12-12

Can’t login to the app. Seems like a common pro for the last 6 years…
by bi*****, 2025-08-28
View all user reviews ›

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