Reviews of MyID – Medical ID Profile

By: MyID, LLC

List of user reviews and ratings for MyID – Medical ID Profile

Total ratings

4.80 (Rating count: 4,927)

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Review summary

Overall: valuable for emergency medical data and bracelet pairing, but price increases and medication features behind a paywall, limited data-entry options, ongoing bugs and slow support, and inconsistent Apple Health integration are the most mentioned pain points.

Pros

Life-saving emergency access to medical data and bracelet pairing for quick on-scene use.
Centralized, long-term storage of meds, allergies, conditions, and emergency contacts.
Generally easy to use and intuitive interface according to user feedback.
Long-term usefulness and trust from users who have relied on it for years.

Cons

Pricing issues: medications and many features are locked behind subscriptions, with price hikes and changes that upset users.
Data-entry limitations: limited categories, time-consuming input, and meds sometimes labeled as 'other' or missing.
Technical issues and slow support: bugs, login/password problems, and slow, unresolved assistance.
Apple Health integration is inconsistent or not available, with many users wanting better syncing.

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User Reviews

Recent rating average: 2.30

All time rating average: 4.80

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33% (17)

Date	Author	Comment
2026-05-29	@A*****	I really appreciate the usability of this system but have been having trouble updating my stores documents. It keeps throwing up error messages. Haven’t had that issue before so I don’t know what changed.
I really appreciate the usability of this system but have been having trouble updating my stores documents. It keeps throwing up error messages. Haven’t had that issue before so I don’t know what changed.
2026-05-14	Po*****	Love the app The only issue I have is there are too many choices in the disease area . I can find issues close to mine but not exactly so had to resort to use the OTHER option which is not as good The choices seem to geared more toward medical professionals and not the patients ,who are the ones filling it out
Love the app The only issue I have is there are too many choices in the disease area . I can find issues close to mine but not exactly so had to resort to use the OTHER option which is not as good The choices seem to geared more toward medical professionals and not the patients ,who are the ones filling it out
2026-04-16	Ma*****	We purchased the lifetime MASA package & got sleeves. I input all of our info including contacts & meds. We were told this info is for our lifetime & now you are wanting to charge a monthly fee! That’s not right!!
We purchased the lifetime MASA package & got sleeves. I input all of our info including contacts & meds. We were told this info is for our lifetime & now you are wanting to charge a monthly fee! That’s not right!!
2026-04-05	Pi*****	I was hopeful that this would work for me. I purchased a key fob and 2 wrist watch bands. After downloading the app, I discovered that you have access to all of the pertinent info, I need to pay for the subscription. That is completely RIDICULOUS. Also, it takes forever to input meds and diagnoses. If you have multiple autoimmune conditions be prepared that you are going to have to list most as other due to their drop down menu and database being limited.
I was hopeful that this would work for me. I purchased a key fob and 2 wrist watch bands. After downloading the app, I discovered that you have access to all of the pertinent info, I need to pay for the subscription. That is completely RIDICULOUS. Also, it takes forever to input meds and diagnoses. If you have multiple autoimmune conditions be prepared that you are going to have to list most as other due to their drop down menu and database being limited.
2026-03-03	Du*****	Bugs need to be fixed. Was told it may be several weeks. Need medication list and use and pay for subscription and now medications are showing up as other with no names of previously submitted info.
Bugs need to be fixed. Was told it may be several weeks. Need medication list and use and pay for subscription and now medications are showing up as other with no names of previously submitted info.
2026-02-19	Ca*****	The app does not sync to my Apple Health app. If not fixed I would like a refund of my annual subscription.
The app does not sync to my Apple Health app. If not fixed I would like a refund of my annual subscription.
2026-02-01	Ur*****	Useless no way to retrieve accidentally deleted files
Useless no way to retrieve accidentally deleted files
2026-01-22	Ko*****	I've been using this app for years now because it's impossible to fit my medical alert needs on a bracelet. It's been a fairly intuitive system; however, one of the key features I rely on, MEDICATIONS, was recently put behind a yearly fee. This, along with communicating medical conditions, is the primary function of a medical alert bracelet. Putting it on the other side of a yearly fee /on top of/ the expense of getting the alert system set up? That's betraying the customers that came to you to avoid having that constant pocket drain. I have been recommending you for years, but now I will be getting out of this money drain before it bleeds me dry.
I've been using this app for years now because it's impossible to fit my medical alert needs on a bracelet. It's been a fairly intuitive system; however, one of the key features I rely on, MEDICATIONS, was recently put behind a yearly fee. This, along with communicating medical conditions, is the primary function of a medical alert bracelet. Putting it on the other side of a yearly fee /on top of/ the expense of getting the alert system set up? That's betraying the customers that came to you to avoid having that constant pocket drain. I have been recommending you for years, but now I will be getting out of this money drain before it bleeds me dry.
2026-01-22	Ec*****	I think it was dangerous for you to remove the medications list from the free profile. Allowing med providers to see diagnoses but not the meds typically used to treat them is a potentially dangerous practice, especially if the patient is non-responsive or non-verbal. You should be ashamed of yourself. You’ve gone from supporting persons with serious health problems to only concerned about making the almighty dollar. Yet, another part of the broken healthcare system that can have devastating effects.
I think it was dangerous for you to remove the medications list from the free profile. Allowing med providers to see diagnoses but not the meds typically used to treat them is a potentially dangerous practice, especially if the patient is non-responsive or non-verbal. You should be ashamed of yourself. You’ve gone from supporting persons with serious health problems to only concerned about making the almighty dollar. Yet, another part of the broken healthcare system that can have devastating effects.
2025-12-22	Sp*****	Unable to update medical information. Scanner reads ID & PIN #s but displays error message saying the band is invalid.
Unable to update medical information. Scanner reads ID & PIN #s but displays error message saying the band is invalid.