Features & Capabilities

NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery!

Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password.

Don’t have a NAPA AUTO PARTS commercial account? Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details.

VIN SCAN DECODER

  • Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection.
  • Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”.
  • View decoded Vehicle Details, product resources & exhaust diagrams.

SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS

  • Search by keyword or NAPA part number.
  • Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers.

PLACE AND TRACK ORDERS

  • Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center.
  • Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements.

SAME DAY DELIVERY

  • Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders.
  • View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers.

FREE SHIPPING ON QUALIFYING ORDERS

  • Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100.
  • Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods.

CONTACT US

  • Need a NAPA PROLink professional account? Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details.
  • Not a professional? Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS.
  • Questions? Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com

User Growth & Download Statistics

App
By:
Genuine Parts Company
Rating:
2.60
(51)
1 new ratings
Version:
2.5.50.8 Last updated: 2026-05-29
Version code:
885964652
Creation date:
2013-03-29
Compatible devices:
Size:
124.91MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Genuine Parts Company
Apple Apps Store
https://apps.apple.com/us/app/napa-prolink/id625306626
Website:
https://pro.napaprolink.com/

User Reviews

Reviewers praise the updated Napa ProLink for better search, VIN/plate lookups, and a more capable scanner, plus desktop history syncing and front-counter usefulness. However, reliability is a major issue, with frequent crashes, login problems, navigation quirks, and scanning inconsistencies, and some updates introduce new bugs that affect ordering and performance. Overall, it shows promise with new features but needs substantial stability improvements.
Pros
  • Improved part lookup with license plate and VIN search
  • New VIN/Tag scanner is a big improvement over the old version
  • Search history from desktop transfers to the mobile app
  • App blends website features into the app; easier to navigate
  • Great tool for Napa Tracs users and front-counter workflow
Cons
  • Frequent crashes and freezes; app becomes unresponsive
  • Login issues; having to sign in repeatedly or cannot stay logged in
  • Missing back button and navigation issues; PDFs can't be closed; occasional white screens requiring app restart
  • Barcode/VIN scanning limitations or failures for certain makes (e.g., GM) and inconsistent scanning
  • Stability problems after updates; errors (something went wrong) and parts orders occasionally not processing
Recent reviews
If you like having to enter you information to log in ever time you open the app, this is your app. If you want the ability to order parts in your hand and have them not process or be looked at in the store, this app is for you. If you want to order from cv shafts for a Silverado and be asked if it’s four wheel drive. This is the app for you. If you want to look something up by VIN and have to enter all the model engine vin number details anyway even though you see it on the vin in the app - hurry up and sign up.
by Ge*****, 2026-04-28

Terrible app
by Bo*****, 2026-03-26

Update - I took my review from 4 stars down to 2 stars. The updated app is even worse than the previous app. If you scroll up it clear your search and if you add something to your cart the app becomes unresponsive. Come on guys, you have good auto parts but your developers for your app suck. I like it, it works, you fixed the notes section - thank you. The two issue that I have noticed as of today are: 1.) if you click any .pdf file and when it opens there is no way to close it. This happens on the Deals .pdf’s and the warranty .pdf’s for individual parts. Currently I have to close the app and start all over to get back to where I was. 2.) if I go to different app other than the Napa app, sometimes I just get a white screen when going back to the Napa app. This happens when cross referencing something in my browser or YouTube app and the I try to go back to the Napa app that was already open. Again, I have to close the app completely and start all over again. Thanks again for responding and fixing things!
by Id*****, 2026-03-06
View all user reviews ›

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