Reviews of iMAPS Mobile

By: City of Raleigh App

List of user reviews and ratings for iMAPS Mobile

Total ratings

4.50 (Rating count: 28)

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Review summary

Wake County iMAPS Mobile is praised for its easy, map-centric UI, fast access to property data, and useful layers ideal for real estate pros and inspectors. However, users frequently report crashes, update-induced feature breakages (notably septic permits and search), region/map loading errors, missing crime data details, and unreliable search results. It remains a valuable tool when stable, but stability and data-layer issues need fixes for broader reliability.

Pros

Intuitive, map-first interface with quick access to property data.
Rich map layers, aerial imagery, and border outlines provide valuable real-world context.
Valuable for real estate pros and inspectors in Wake County; integrates deeds and property/building information.
Multiple search options and fast performance; avoids Flash issues on i devices.
Updated for iOS 13 and ongoing improvements to maintain compatibility.

Cons

Frequent crashes and instability, especially when using map layers or switching views.
Updates regress core features (e.g., septic permit search) or cause search to stop working.
Location/region errors and map loading problems (not in Wake County, gray maps).
Crime data layer is missing or lacks details and police activity tools are hard to access.
Search reliability is inconsistent (some searches yield no results; owner-name search can be biased or unhelpful).

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User Reviews

Recent rating average: 2.80

All time rating average: 4.50

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24% (6)

Date	Author	Comment
2024-08-12	Pr*****	I’m a septic inspector that used this app to pull up septic permits. With the new update I can no longer use this app
I’m a septic inspector that used this app to pull up septic permits. With the new update I can no longer use this app
2024-08-12	by*****	I can no longer find septic permits with the new update. I know several septic inspectors that no longer use this app for that reason
I can no longer find septic permits with the new update. I know several septic inspectors that no longer use this app for that reason
2020-10-17	Kj*****	This app is sexist. If you want to search for a property by owner name, you always have to use the man’s name. Anytime I put in the woman’s name, it says no results found. If I don’t know the husband’s name, I have to go to the website version instead. I believe the reason is probably that the search only looks at “primary” owner. It’s bad enough that our flawed system is always putting the man’s name first on the deed, even if the woman is the primary on the mortgage, etc. This app makes the sexism so much more obvious and difficult to use.
This app is sexist. If you want to search for a property by owner name, you always have to use the man’s name. Anytime I put in the woman’s name, it says no results found. If I don’t know the husband’s name, I have to go to the website version instead. I believe the reason is probably that the search only looks at “primary” owner. It’s bad enough that our flawed system is always putting the man’s name first on the deed, even if the woman is the primary on the mortgage, etc. This app makes the sexism so much more obvious and difficult to use.
2020-08-31	Ap*****	Occasionally reports that I am “ currently located outside of wake county” (which I am not)... but awesome when not having this problem.
Occasionally reports that I am “ currently located outside of wake county” (which I am not)... but awesome when not having this problem.
2019-09-28	Sh*****	I’m a home inspector and this app is crucial in my job. Compared to all the other municipalities in the area, Wake Co’s mapping systems are hands down easiest to use and this app takes it to the next level. And now it has been updated for iOS 13! Thanks
I’m a home inspector and this app is crucial in my job. Compared to all the other municipalities in the area, Wake Co’s mapping systems are hands down easiest to use and this app takes it to the next level. And now it has been updated for iOS 13! Thanks
2019-09-27	Ma*****	This is a great app!! I did not know that this app exists. It has aerial map that showed me the borders with my neighbors. I was thinking of getting somebody to clearly define this for me. It has a lot of information and you need to give it enough time to explore it.
This is a great app!! I did not know that this app exists. It has aerial map that showed me the borders with my neighbors. I was thinking of getting somebody to clearly define this for me. It has a lot of information and you need to give it enough time to explore it.
2019-09-20	Bp*****	Was working fine until the last month. Trying to open layers and it force closes. Please fix!
Was working fine until the last month. Trying to open layers and it force closes. Please fix!
2019-09-18	Di*****	App use to be great but now it crashes and the map doesn’t work properly.
App use to be great but now it crashes and the map doesn’t work properly.
2019-02-03	Bu*****	👍🏻
👍🏻
2018-12-31	Lo*****	App isn’t working, saying sorry your not in Wake County 🤔
App isn’t working, saying sorry your not in Wake County 🤔