Reviews of Iarnród Éireann – Irish Rail

By: Iarnród Éireann – Irish Rail App

List of user reviews and ratings for Iarnród Éireann – Irish Rail

Total ratings

1.70 (Rating count: 14)

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Review summary

The Irish Rail app is praised for its UX and journey planner by at least one reviewer, but most reviews highlight major ticketing flaws: you can't buy tickets in-app, you can't view or manage tickets within the app, and account/login access is broken or missing, making it hard to retrieve or modify bookings. A few notes about map clarity and language support are mentioned but less frequent. Overall, core ticketing functionality is the primary pain point, overshadowing planning features.

Pros

Cons

In-app ticket purchasing is not supported; booking redirects to the website.
Tickets cannot be viewed or opened in the app, and users cannot view or modify bookings.
Sign-in/account access issues prevent accessing bookings or syncing tickets (no login available).

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User Reviews

Recent rating average: 1.30

All time rating average: 1.70

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91% (10)

Date	Author	Comment
2025-09-10	Ró*****	This app is great! Lots of negative reviews but maybe they’re for an older version. UX is excellent and the journey planner is easy, I can save favourite stations and routes too for quick searching, and look at live maps and routes and realtime arrival times. All features that are far superior to trying to fight with Google Maps to do the same thing. It’s true that to book and pay it redirects to the site, but even there I created an account and it’s easy to complete bookings. The app doesn’t show tickets either but they’re automatically emailed with a QR code and you can save to Apple Wallet. 5 stars for convenience of features available and UX. 4 stars for completeness.
This app is great! Lots of negative reviews but maybe they’re for an older version. UX is excellent and the journey planner is easy, I can save favourite stations and routes too for quick searching, and look at live maps and routes and realtime arrival times. All features that are far superior to trying to fight with Google Maps to do the same thing. It’s true that to book and pay it redirects to the site, but even there I created an account and it’s easy to complete bookings. The app doesn’t show tickets either but they’re automatically emailed with a QR code and you can save to Apple Wallet. 5 stars for convenience of features available and UX. 4 stars for completeness.
2025-07-09	Ru*****	Live map is inaccurate - the symbols for trains and stations are the same. Impossible to tell what’s a train and what’s a station. Not possible to buy tickets.
Live map is inaccurate - the symbols for trains and stations are the same. Impossible to tell what’s a train and what’s a station. Not possible to buy tickets.
2024-12-13	Je*****	Only lets you see routes, can’t buy tickets or open tickets for scanning. Irish Rail should really ask any other country for help on this app. Even the US Amtrak app is better than this
Only lets you see routes, can’t buy tickets or open tickets for scanning. Irish Rail should really ask any other country for help on this app. Even the US Amtrak app is better than this
2024-08-03	Pá*****	Níl leagan Gaeilge den aip seo ar fáil. Is í an Ghaeilge mo rogha theanga agus tá sé náireach nach bhfuilim ábalta feidhmiú tríthi ar aip de chuid comhlacht poiblí. Cuireadh Iarnród Éireann é seo ina cheart.
Níl leagan Gaeilge den aip seo ar fáil. Is í an Ghaeilge mo rogha theanga agus tá sé náireach nach bhfuilim ábalta feidhmiú tríthi ar aip de chuid comhlacht poiblí. Cuireadh Iarnród Éireann é seo ina cheart.
2024-06-01	Ve*****	No place for user to sign in to sync the tickets purchased online. Have no idea why this app exists.
No place for user to sign in to sync the tickets purchased online. Have no idea why this app exists.
2024-05-09	Tr*****	Can’t view ticket or make changes… non stop buffering.. big time waster
Can’t view ticket or make changes… non stop buffering.. big time waster
2024-02-10	St*****	The app can’t show my tickets nor can one purchase tickets or change bookings via the app. The website is far better.
The app can’t show my tickets nor can one purchase tickets or change bookings via the app. The website is far better.
2022-08-17	78*****	Unfortunately, this app isn’t useful. Accounts aren’t accessible so I can’t pull up my booking. Would be handy to have that as traveling with phone.
Unfortunately, this app isn’t useful. Accounts aren’t accessible so I can’t pull up my booking. Would be handy to have that as traveling with phone.
2021-09-09	mt*****	Why would u make an app that can’t even purchase tickets online? Ridiculous
Why would u make an app that can’t even purchase tickets online? Ridiculous
2018-11-20	Tr*****	Cannot log-in to see any of your booking info or mobile ticket pass
Cannot log-in to see any of your booking info or mobile ticket pass