Features & Capabilities

HMSA Online Care connects Hawaii residents with board-certified doctors on demand via video visits. No appointment is needed—get real-time virtual care from a doctor, pediatrician, or therapist any time, anywhere in Hawaii. 24/7 availability, secure and affordable telehealth.

Choose the visit type, receive diagnoses and follow-up recommendations, and, when appropriate, medications. Common needs include diabetes and hypertension, cold/flu symptoms, skin conditions, headaches, and mental health support. With Apple Health integration, patients can share vitals like heart rate, blood pressure, glucose, and weight during visits. Note: telehealth is not for emergencies; call 911 if needed.

User Growth & Download Statistics

By:
Hawaii Medical Service Association
Rating:
4.90
(8,644)
1 ratings
Version:
12.23.000 Last updated: 2026-05-01
Version code:
885004332
Creation date:
2013-11-25
Compatible devices:
Size:
75.42MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Hawaii Medical Service Association
Apple Apps Store
https://apps.apple.com/us/app/hmsa-24-7-online-doctor-visit/id585805380
Website:
https://hmsa.com/well-being/online-care/

User Reviews

Users praise HMSA Online Care for convenient at-home access and professional clinicians, with an easy UI and media-sharing before visits, including mental-health support. Recurrent drawbacks are mobile app instability, inconsistent provider availability, long waits, prescription failures, and limited messaging with providers.
Pros
  • Convenience of accessing care from home via telehealth
  • Easy to navigate / user-friendly interface
  • Doctors are professional, thorough, and empathetic
  • Fast/efficient visits with minimal waiting
  • Ability to share photos/videos with the doctor before the visit (pre-visit media)
Cons
  • App instability and bugs on mobile (crashes, slow performance, video issues)
  • Providers online status availability inconsistent; some are offline or not accepting new patients
  • Long wait times for appointments
  • Prescriptions sometimes fail to process or go through
  • Limitations in patient-doctor messaging and some reliability/support issues
Recent reviews
Thank you for giving me the opportunity to seek help from home
by M.*****, 2026-05-01

The app was confusing. It took me to providers that wasn’t mine.
by Ha*****, 2026-04-15

wonderful and easy to do from home. thank you.
by ma*****, 2026-04-01
View all user reviews ›

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