Overview

Features & Capabilities

Check your building’s HVAC system to see the status, make adjustments, respond to hot/cold calls quickly and get more done in your day. The Tracer BAS Operator works with the Trane building automation system controller: Tracer SC version 3.6 and higher. The BAS Operator is fully integrated with Tracer SC – just log in to view your building! The Trane BAS Operator Features: Manage Alarms • See the active and historic alarms in your system, their severity and what generated the alarms. • Acknowledge new alarms and add comments for others to see • Keep the alarm log tidy with the delete alarm functionality View Status • See what’s happening in spaces, with equipment and entire systems. • Built-in graphics for easy to read status, at a glance, including animations. Take Action • Respond to hot/cold calls by adjusting setpoints, overriding equipment and occupancy.

A feature of BAS Operator is it remembers the connection information for your connected devices. This is very helpful! However, when Updating to a new version, do not Un-install (or delete) the old version. Doing so will erase the device connection data.

User Growth & Download Statistics

App
By:
TRANE U.S. INC
Rating:
2.40
(45)
Version:
2.22 Last updated: 2026-04-29
Version code:
884757777
Creation date:
2013-01-03
Compatible devices:
Size:
114.24MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-08-08
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
TRANE U.S. INC
Apple Apps Store
https://apps.apple.com/us/app/trane-bas-operator/id583378807

User Reviews

Users frequently praise Trane BAS Operator for being easy to use, portable, visually clear, and providing quick mobile access to Tracer SC systems. However, recurring issues include login/authentication failures, post-update regressions, frustrating navigation, problems adding or connecting devices, and limited mobile control compared to desktop. The mix of reliability and UX problems alongside strong mobile convenience indicates solid potential but a need for bug fixes, smoother updates, and feature parity with desktop."
Pros
  • Easy to use and portable; accessible from anywhere on your device.
  • Graphics/visuals look great and help with monitoring.
  • Quick access to Tracer SC systems and fast overview.
  • Free to use.
Cons
  • Major login/authentication problems, including login failures after updates and redirects to external sign-in.
  • Post-update instability and feature regressions (some functions stop working or become unusable after updates).
  • Clunky navigation and poor UX (no back button, screen jumps to top, can't backup, left menu gets stuck).
  • Device connectivity and add-device issues (can't add Trane Connect devices; connections fail; device list disappears after disconnect).
  • Limited mobile controls compared to desktop (few adjustable settings; cannot modify air handlers; setpoints limited).
Recent reviews
The app won’t even let me add Trane connect devices
by Da*****, 2025-12-05

Downloaded app made sure phone is updated, credentials are right. Try to login in and verify and just get blue ring of death. Something isn’t right
by er*****, 2025-11-20
View all user reviews ›

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