giffgaff

Name: giffgaff
Rating: 4.5 (1033 reviews)
Author: giffgaff

By: giffgaff App

Your mobile network

Overview

Version:

20.96.4

Last updated: 2026-09-10

Ranking

#54,959 ▲ 184

Overall

Features & Capabilities

The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can track your data usage on the go and connect to thousands of WiFi hotspots across the UK with WiFi Extra.

Beyond basics, the app lets you buy or renew plans, add credit or turn on auto top up, pay with a saved card or PayPal, redeem vouchers, access the community, and manage multiple giffgaff accounts. You’ll need your giffgaff member name and password to log in.

User Growth & Download Statistics

App Communication Data Payments Privacy & Security

By:

giffgaff

Rating:

4.50

(1,033)

Version:

20.96.4 Last updated: 2026-09-10

Version code:

891013446

Creation date:

2012-11-07

Bundle ID:

com.giffgaff.mygiffgaff

Compatible devices:

Size:

98.94MB

Website:

https://www.giffgaff.com/ DR 74

Privacy policy:

https://www.giffgaff.com/boiler-plate/app-policy

Support:

https://community.giffgaff.com/d/33030662-be-part-of-testing-our-new-beta-app

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-10-26

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:: giffgaff
Apple Apps Store: https://apps.apple.com/us/app/giffgaff/id571246020
Website:: https://www.giffgaff.com/

User Reviews

The Giffgaff iOS app is praised for being user-friendly, easy activation, eSIM support, competitive pricing, and clear usage viewing within the app. However, users repeatedly report login failures, app instability, and billing/top-up glitches, plus roaming data limits. Overall, usability and value are strong points, but reliability and customer support experiences are recurring complaints.

Pros

The app is very user-friendly and easy to manage via the interface.
eSIM support is great.
Easy activation with affordable pricing.
Clear in-app visibility of usage/status and quick payments/top-ups.
Responsive support and refunds when problems occur.

Cons

Frequent login problems or inability to login (redirects to website; password issues).
App crashes and bugs (keyboard crash; general instability).
Billing/top-up problems (double charges, balances disappearing, poor or no support).
Roaming data limits / roaming issues (EU data cap; limited roaming experience).
Cumbersome top-up process / usability issues (difficult to top up, hard to find information).

Recent reviews

I have activated my SIM card but is still isn’t showing up after 3 days. The chat bot is useless and is repeating the same things over and over again and I have tried many different things as well. This is such a frustrating app and it isn’t helpful at all.