AirAsia MOVE: Flights & Hotels

Name: AirAsia MOVE: Flights & Hotels
Rating: 4.4 (15781 reviews)
Author: AirAsia Berhad

By: AirAsia Berhad App

Book Flights, Hotels & More!

Overview

Version:

12.53.0

Last updated: 2026-09-11

Features & Capabilities

AirAsia MOVE is an all-in-one travel app for booking flights, hotels, airport transfers, activities and travel essentials. Compare fares from more than 700 airlines and browse over 900,000 hotels across 130 destinations, with access to exclusive deals, flexible booking options and last-minute offers.

Bundle flights and hotels with SNAP to save more, manage itineraries, check in on AirAsia flights, access e-boarding passes, book airport rides, discover local experiences and earn AirAsia Rewards points. The app also offers eSIM connectivity, travel insurance, duty-free shopping, secure payments and 24/7 support.

User Growth & Download Statistics

App Navigation & Mapping Shopping Entertainment Payments Community

By:

AirAsia Berhad

Rating:

4.40

(15,781)

Version:

12.53.0 Last updated: 2026-09-11

Version code:

890802414

Creation date:

2012-09-27

Compatible devices:

Size:

351.42MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-18

Compare stats and ranking:

Ranking

# 14,048 ▼ 12

Other rankings

#46 in flight keyword 35 ▲ 21#70 in airline keyword 43 ▲ 10#81 in hotels keyword 35 ▲ 7

Other platforms

AirAsia MOVE: Flights & Hotels (v12.52.1)

31,205,519 2.02

(297,598)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

AirAsia Berhad

Apple Apps Store

https://apps.apple.com/us/app/airasia-move-flights-hotels/id565050268

Website:

https://www.airasia.com

User Reviews

Across reviews, the AirAsia MOVE app is seen as buggy and hard to use, with persistent login/verification hurdles, a weak support experience dominated by an ineffective AI bot, and slow or unclear refund processes. A notable subset of reviewers allege deceptive or scam-like behavior, exacerbating distrust. Together, these issues paint a consistently negative image of the app experience and customer service.

Pros

Cons

App reliability and usability issues: frequent crashes, generic error messages (e.g., 'Ooops! Something went wrong'), and features that are unusable (check-in, boarding passes, payments).
OTP/login verification problems: number verification required, OTP not sent across multiple numbers/operating systems, making login and access difficult.
Poor customer support and reliance on an AI bot: long wait times, limited or no access to human agents, chat blocks, and looping bot conversations.
Refunds and cancellations mishandled: claims of refunds being blocked or credited only, delays, and demands for sensitive personal information.
Allegations of scams or deceptive practices: multiple reviews describe the company as scammers, liars, or engaging in misleading or unlawful behavior.