AirAsia MOVE: Flights & Hotels

Name: AirAsia MOVE: Flights & Hotels
Rating: 4.4 (15772 reviews)
Author: AirAsia Berhad

By: AirAsia Berhad App

Book Flights, Hotels & More!

Overview

Version:

12.51.0

Last updated: 2026-08-06

Features & Capabilities

AirAsia MOVE is ASEAN’s favorite travel app that makes it easy to book cheap flights, hotels, airport transfers, activities, and exclusive deals across Asia and worldwide. With access to over 700 airlines and 900,000+ hotels, your next adventure is just a few taps away.

From SNAP Flight+Hotel bundles to pre-booked rides, duty-free shopping, e-SIM connectivity, and travel insurance, AirAsia MOVE is an all-in-one platform for flights, stays, rides and experiences. Earn AirAsia Rewards and enjoy secure, seamless payments with MOVEPay, plus 24/7 support.

User Growth & Download Statistics

App Shopping E-Commerce Navigation & Mapping

By:

AirAsia Berhad

Rating:

4.40

(15,772)

Version:

12.51.0 Last updated: 2026-08-06

Version code:

889259425

Creation date:

2012-09-27

Compatible devices:

Size:

345.35MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 13,957 ▼ 25

Other rankings

#62 in flight keyword 34 ▲ #65 in hotels keyword 26 ▲ #66 in airline keyword 42 ▲

Other platforms

AirAsia MOVE: Flights & Hotels (v12.50.2)

31,017,918 2.09

(297,578)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

AirAsia Berhad

Apple Apps Store

https://apps.apple.com/us/app/airasia-move-flights-hotels/id565050268

Website:

https://www.airasia.com

User Reviews

Across reviews, the AirAsia MOVE app is seen as buggy and hard to use, with persistent login/verification hurdles, a weak support experience dominated by an ineffective AI bot, and slow or unclear refund processes. A notable subset of reviewers allege deceptive or scam-like behavior, exacerbating distrust. Together, these issues paint a consistently negative image of the app experience and customer service.

Pros

Cons

App reliability and usability issues: frequent crashes, generic error messages (e.g., 'Ooops! Something went wrong'), and features that are unusable (check-in, boarding passes, payments).
OTP/login verification problems: number verification required, OTP not sent across multiple numbers/operating systems, making login and access difficult.
Poor customer support and reliance on an AI bot: long wait times, limited or no access to human agents, chat blocks, and looping bot conversations.
Refunds and cancellations mishandled: claims of refunds being blocked or credited only, delays, and demands for sensitive personal information.
Allegations of scams or deceptive practices: multiple reviews describe the company as scammers, liars, or engaging in misleading or unlawful behavior.

Recent reviews

Had no issue on my way to Sandakan but when I was checking my bag back in, I got charged 25 American dollars for it. Doesn’t make any sense and feels like a scam. Already paid for additional luggage. Why are they charging me again?

by Le*****, 2026-07-21

I tried for several days trying to book a flight for my wife and I but this app is so bad it doesn’t let her get a booking although my flight can be booked so we will booking through another airline