Platinum App

Name: Platinum App
Rating: 1.5 (44 reviews)
Author: Hunter Douglas

By: Hunter Douglas

Lifestyle

Features & Capabilities

Create the perfect mood in your home using the Platinum™ App from Hunter Douglas. Use your Apple® mobile devices to easily control Hunter Douglas motorized window fashions. Far more than a just a remote, the Platinum™ App enables users to preset and reset the precise position of multiple motorized window coverings for optimal privacy, security, energy management and mood. Moreover, customized slider bars for each Hunter Douglas motorized window covering make programming slide-to-set simple.

•Move your motorized shades individually, by room, or throughout the home any time of the day.
•Use the app’s built-in timer feature and set your motorized shades to open or close… day or night… all week long. •Precisely control the natural light in every room through the use of Scenes, Room controls, and timed events. Tilt vanes open to greet the day or close your shades at night for privacy and security.
•For more information about the Platinum App and motorized window fashions from Hunter Douglas, visit a Hunter Douglas dealer in your area.

User Growth & Download Statistics

App

By:

Hunter Douglas

Rating:

1.50

(44)

Version:

2.0.12 Last updated: 2018-02-20

Version code:

841417673

Creation date:

2012-09-18

Compatible devices:

Size:

124.34MB

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 323,805 ▼ 1,134

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hunter Douglas

Apple Apps Store

https://apps.apple.com/us/app/platinum-app/id556728718

User Reviews

Feedback on the Platinum App is largely negative: chronic reliability problems, sparse ongoing updates, and a sense of abandonment toward Platinum users. Scheduling and remote-access options are limited and often unreliable, while some users report brief periods of good performance after updates or setup guidance. A few reviews note that updates can restore function, but overall the app remains buggy, with hardware-bridging issues and a preference seen for the PowerView ecosystem.

Pros

Updates have, for some users, restored functionality and improved stability.
The app can manage multiple shades across rooms with preset positions when set up correctly.
With setup guidance and support, some users report reliable operation.

Cons

Reliability and stability are inconsistent; the app often fails, loses memory of settings, or requires frequent resets.
Hunter Douglas appears to have abandoned the Platinum line, offering few updates and limited support compared to newer PowerView products.
Automation and scheduling are limited (only eight shades; sunrise/sunset adjustments are unreliable) and may require integration with other systems.
No remote access from outside the local network; requires being on the same Wi-Fi and lacks IFTTT/Harmony integration.
Bridge/hardware issues and connectivity struggles (pairing failures, blinking LEDs, need for repeaters) hamper reliable operation.

Recent reviews

We’ve had our Hunter Douglas motorized shades for over 10 years with only a few issues but now it seems the app is obsolete after installing iOS 18.6 Has anyone else experienced this?

by TL*****, 2025-08-02

Spent thousands of dollars getting this product in my house about 10yrs ago and now the app doesn’t work and they don't seem to care. I do t have thousands more to upgrade and it’s kind of wrong of them to not put out the update for this to work for the customers that spent that kind of money in the past. New customers beware , this is how they treat you