UrbanSitter: Find Child Care

Name: UrbanSitter: Find Child Care
Rating: 4.8 (15113 reviews)
Author: UrbanSitter, Inc.

By: UrbanSitter, Inc.

Babysitters, Nannies & More

Features & Capabilities

UrbanSitter helps families discover safe, nearby caregiving with real-world insights. See sitters your neighbors choose, read candid parent reviews, and rely on annual background checks and trust-and-safety oversight.

From date nights to after-school pickups, full-time nanny roles, pet care, and household help, UrbanSitter covers a wide range of needs. Describe your care, compare rates and experience, and book and pay all in one place—plus families verify their identity to book.

User Growth & Download Statistics

App Kids Education Community Jobs & Hiring

By:

UrbanSitter, Inc.

Rating:

4.80

(15,113) 18 new ratings

Version:

14.8.0 Last updated: 2026-06-01

Version code:

886213058

Creation date:

2012-08-04

Compatible devices:

Size:

194.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 13,521 ▲ 2

Other rankings

#28 in child keyword 14 ▼ 7

Other platforms

UrbanSitter: Find Child Care (v13.8.0(15940))

325,113 3.41

(1,798)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

UrbanSitter, Inc.

Apple Apps Store

https://apps.apple.com/us/app/urbansitter-find-child-care/id548126716

Website:

https://www.urbansitter.com

User Reviews

Users report a pattern of billing disputes, unresponsive support, and limited opportunities in many markets. While some positives exist, the most mentioned issues center on auto-renew charges and refunds, customer service, job scarcity, login/account problems, and trust concerns.

Pros

Some users report quick, reliable sitter matches when the app works.
The membership provides access to a network of caregivers and background checks as part of the platform.
The app is perceived to offer a range of babysitting options in at least some markets.

Cons

Frequent auto-renew billing charges and difficult refunds with unclear policies.
Poor customer support responsiveness and slow resolution of billing and account issues.
Low job activity and limited demand in many markets, making paid membership seem not worth it.
Login, cancellation, or account access problems (including accounts being hidden or banned) without clear explanations.
Reports of scams or misrepresentation concerns on the platform.

Recent reviews

This is an amazing service. Well-worth the membership. Great options for everyone!

by Ma*****, 2026-03-04

I am very disappointed with UrbanSitter’s subscription policy. I was charged $39.95 due to an automatic renewal that I did not intend to continue. I tried multiple times to contact customer support, sent emails, and even called their phone number, but no one answers or responds. I requested a refund and cancellation, but I did not receive any clear or helpful response. This charge was made without proper notice, and the lack of customer support makes the situation even more frustrating. The app itself is okay, but the billing practices and poor customer service make it hard to trust. I would not recommend subscribing unless you are extremely careful with automatic renewals.

by Wi*****, 2026-01-20

I’m in Texas and this app feels like a complete scam. I signed up and paid for the membership, but after several months I have not seen a single job or received any messages. There are clearly no active users or parents using this app in my area. What’s worse is that after realizing the app is useless, I contacted customer support to request a refund — and they completely ignored me. No reply, no explanation, nothing. Charging people for a membership when there are no jobs available and then refusing to respond about refunds is extremely dishonest. This app is a waste of money and time. I would strongly advise others not to sign up.