UrbanSitter: Find Child Care Apple

UrbanSitter: Find Child Care

Babysitters, Nannies & More

Features & Capabilities

UrbanSitter helps families discover safe, nearby caregiving with real-world insights. See sitters your neighbors choose, read candid parent reviews, and rely on annual background checks and trust-and-safety oversight.

From date nights to after-school pickups, full-time nanny roles, pet care, and household help, UrbanSitter covers a wide range of needs. Describe your care, compare rates and experience, and book and pay all in one place—plus families verify their identity to book.

User Growth & Download Statistics

By:
UrbanSitter, Inc.
Rating:
4.80
(15,157)
20 new ratings
Version:
14.8.1 Last updated: 2026-06-17
Version code:
887062448
Creation date:
2012-08-04
Compatible devices:
Size:
194.13MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-27
Compare stats and ranking:

Other platforms

Android
UrbanSitter: Find Child Care (v13.8.1(16321))
325,564 3.43 (1,796)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
UrbanSitter, Inc.
Apple Apps Store
https://apps.apple.com/us/app/urbansitter-find-child-care/id548126716
Website:
https://www.urbansitter.com

User Reviews

Users report a pattern of billing disputes, unresponsive support, and limited opportunities in many markets. While some positives exist, the most mentioned issues center on auto-renew charges and refunds, customer service, job scarcity, login/account problems, and trust concerns.
Pros
  • Some users report quick, reliable sitter matches when the app works.
  • The membership provides access to a network of caregivers and background checks as part of the platform.
  • The app is perceived to offer a range of babysitting options in at least some markets.
Cons
  • Frequent auto-renew billing charges and difficult refunds with unclear policies.
  • Poor customer support responsiveness and slow resolution of billing and account issues.
  • Low job activity and limited demand in many markets, making paid membership seem not worth it.
  • Login, cancellation, or account access problems (including accounts being hidden or banned) without clear explanations.
  • Reports of scams or misrepresentation concerns on the platform.
Recent reviews
the app will suddenly randomly seeming need to reverify your identity. isn’t designed to share between partners like you obviously would. and locks you out from accessing child care providers or seeking care which for me created urgent and potentially emergency situations when I suddenly don’t have access to communicate with care takers. garbage.
by Sh*****, 2026-06-11

Beware of the automatic renewal and terrible customer support.
by MM*****, 2026-06-09

Finding job full time/ part time is difficult through this app. The membership fee is high and they do background check still you apply multiple jobs through them you won’t be able to land any. I gave up after few months. Their membership is recurring and if you fail to cancel the membership it’s non-refundable and they don’t even have customer service no, just an automated response. Anyone trying to find job through this app, avoid it. I used this for three months and deleted it, they have charged my membership fee again and won’t refund. No customer service number!!!! Please don’t waste your money.
by Ka*****, 2026-06-05
View all user reviews ›

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