Universal Studios Japan

Name: Universal Studios Japan
Rating: 4.8 (7355 reviews)
Author: NBCUniversal Media, LLC

By: NBCUniversal Media, LLC App

Official App

Overview

Version:

2026.7.1

Last updated: 2026-07-22

Ranking

#20,670 ▼ 20

Overall

Features & Capabilities

The Universal Studios Japan Official App brings park planning to your fingertips. Quickly check today’s show schedule, view current wait times for attractions, and use the map’s filters to find facilities across the Park. Timed Entry eTickets help you enter areas and experience attractions more smoothly, whether you’re inside the park or planning ahead.

With My Universal, you can access game app info, ticket purchases, and more in one place. Create a Favorites list for attractions and shows you want to save, and use the Official Web Ticket Store link to purchase tickets. Please review the privacy policy in the app; note that continuous GPS usage in the background can reduce battery life. Images are for illustrative purposes.

User Growth & Download Statistics

App Entertainment Navigation & Mapping

By:

NBCUniversal Media, LLC

Rating:

4.80

(7,355) 12 new ratings

Version:

2026.7.1 Last updated: 2026-07-22

Version code:

888120697

Creation date:

2012-07-02

Compatible devices:

Size:

208.56MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-10

Compare stats and ranking:

Ranking

# 20,670 ▼ 20

Other platforms

Universal Studios Japan (v2026.7.1)

5,059,155 2.71

(1,977)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

NBCUniversal Media, LLC

Apple Apps Store

https://apps.apple.com/us/app/universal-studios-japan/id532097000

Website:

http://www.usj.co.jp/

User Reviews

Most reviews center on ticketing and payment problems, localization gaps, and a weak UI/UX. The app occasionally helps with ride listings and planning, but overall it struggles with core functionality and reliability. Payment failures, complex ticketing flows, and language issues are repeatedly cited, with only a minority praising its map/rides features.

Pros

Decent map of rides with up-to-date wait times to aid planning and navigation.
Helps users see all rides and plan a two-day visit, reducing time spent searching.
For some users, the app significantly aided their visit by showing all rides and guiding their planning when it works.

Cons

Payment processing failures and ticket purchasing trouble (credit card acceptance issues, transactions failing, reliance on third-party sites).
Ticketing flow is complex and not well integrated with the app for park entry, timed-entry tickets, and express passes, causing confusion and frustration.
English-language localization issues: notifications often in Japanese and translations are incomplete or inconsistent.
Poor UI/UX and performance: clunky interface, slow load times, bugs, and a multi-step, hard-to-use purchasing flow.

Recent reviews

App is great but Notifications are only in Japanese, just found out there was a fast pass still available 9 hours later when I finally had the time to Translate it… add English support and other languages if you want to sell this

by Sh*****, 2026-07-08

This app is trash you try to buy tickets in the app and then still have to QR code scan them back into the app. It constantly tells you that you must get the app to use it. It’s also terribly confusing! Don’t come to USJ Japan.