23snaps: Private Family Album

We’ve used 23snaps for approximately 10 years. Email digests to friends and family stand out. No need or risk of sharing anything publicly on a social media service just to get photo updates to your closest family and friends. No need to do tech support for older family members to learn how to use an app. We use the app regularly ourselves to find older photos from trips using the Collections feature.

I have used this app to share photos of our son with family and close friends for 9 years. It worked great at the beginning and was free. It then became a paid monthly subscription but I kept going with it because it was a convenient way to share photos to a small select group and I had everyone set up on it. It has had kinks along the way with uploading in the past but they typically get resolved. I have been trying to upload photos for over 2 weeks with the app quitting on me every time and never fully processing. I reached out to customer service, they have followed up and requested additional info which I provided but there has not been a fix, offer of a credit or any other follow up. I would suggest looking at alternative photo sharing options.

We’ve had this app for years, and it took some time to get all family etc on board, but been a great option to have a closed network. However a consistent problem has been they dont allow stories or posts to save as drafts, and I’d say 1/ 4 times you spend time on a post and then it just disappears! Very frustrating.