MBTA See Say

Name: MBTA See Say
Rating: 4.6 (476 reviews)
Author: ELERTS Corp

By: ELERTS Corp

Travel

Features & Capabilities

MBTA See Say is a Chrome extension that provides riders with a quick, discreet way to report suspicious activity directly to MBTA Transit Police. It supports sending text messages, photos, and your location, with two easy options on the home screen: 'Report a Problem' and 'Call Transit Police.' Reports can be queued when offline and delivered as connectivity returns, and the design prioritizes speed by sending text data before photos to expedite police notifications.

In addition, riders can opt into MBTA T-Alerts for service delays and disruptions, and BOLO alerts may display important information such as missing-person sightings. These features help riders stay informed and support a rapid, safety-focused response by transit authorities.

User Growth & Download Statistics

App Communication Privacy & Security Developer Tools

By:

ELERTS Corp

Rating:

4.60

(476)

Version:

4.0.0 Last updated: 2024-07-29

Version code:

865073711

Creation date:

2012-05-21

Compatible devices:

Size:

19.06MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 80,290 ▲ 13

Other platforms

MBTA See Say (v4.0.2)

14,475 3.86

(75)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ELERTS Corp

Apple Apps Store

https://apps.apple.com/us/app/mbta-see-say/id523210770

Website:

http://elerts.com

User Reviews

Users praise MBTA See Say for real-time reporting, easy use, photo attachments, and alerts that boost safety. However, recurring issues include a complex emergency workflow, unclear follow-up on reports, misrouting of messages to websites, perceived lack of action, and occasional bugs (login validation, outdated delay info). The app is valued for immediacy and safety but needs UI simplification, reliable feedback on outcomes, and improved reliability.

Pros

Real-time reporting to MBTA Police / dispatch for quick safety responses
Easy-to-use and well-designed interface
Ability to attach photos to reports to aid police
Alerts and notifications provide safety and peace of mind
Public-safety value and usefulness for riders

Cons

Emergency workflow is too complex with many steps and isn’t intuitive in urgent situations
Unclear follow-up: users aren’t sure if reports are resolved or what happened after submission
Some report types (eg, comments/complaints) are redirected to a website rather than handled in-app
Reports sometimes feel like they don’t lead to any visible action, making the app seem ineffective
Technical issues such as login/email validation problems and outdated delay information

Recent reviews

Excellent app that lets me quickly report any trouble I see on the T. Get it! Thanks

by Ed*****, 2026-03-13

I like the idea of this app, but you have to go through too many steps looking for things that may be non-obvious for use in an emergency situation, especially if you need to use it without being obviously focused on your phone for a long time.

by Lu*****, 2024-09-14

I have sent a few messages in, unsure if they were resolved or not. I recently sent a message choosing the “comment or complaint” option and was messaged back saying to use the website. I don’t understand why there would be a comment option if it leads to nowhere.