Reviews of Democrat & Chronicle

By: Gannett App

List of user reviews and ratings for Democrat & Chronicle

Total ratings

4.20 (Rating count: 2,438)

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Review summary

Overall, users like the D&C app for easy navigation, a print-like digital edition, and solid local/in-depth reporting (with USA Today national news) and reliable access. Repeated issues include freezes/crashes, e-edition download and login problems, a disliked new UI/slow performance, and content problems such as duplicate or outdated stories and overemphasis on non-local content.

Pros

Very easy to navigate and search past articles.
Digital edition mirrors the print edition and is easy to read on a tablet.
Strong local coverage with in‑depth reporting, plus access to USA Today national news.
App is generally available and keeps you up to date with local news.

Cons

Frequent freezing/crashing requiring reopening the app during reading.
E-edition/full editions fail to download and subscription/login verification is often required.
New version UI is clunky, slow, and not full screen, with overall performance issues.
Content/feed problems: duplicate or outdated stories appearing as new and too much focus on non-local content on the front page.

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User Reviews

Recent rating average: 3.90

All time rating average: 4.20

Upgrade to see all 51 reviews

35% (18)

Date	Author	Comment
2026-06-20	CH*****	I moved from Fairport to Charleston, SC five years ago and still subscribe. The Post & Courier newspaper in CHS is terrible, just repeats of the televised news.
I moved from Fairport to Charleston, SC five years ago and still subscribe. The Post & Courier newspaper in CHS is terrible, just repeats of the televised news.
2026-04-23	#C*****	Very convenient and easy to navigate the page. Easy to search past articles too. Gotta LUV The D&C…Never miss a days edition 👍
Very convenient and easy to navigate the page. Easy to search past articles too. Gotta LUV The D&C…Never miss a days edition 👍
2026-04-11	Hi*****	I’m grateful for the D&C’s coverage of local and general news and their in-depth articles on the climate, etc. Imaging losing this news source makes me even more grateful that Rochester still has a local newspaper. I do however miss arts coverage!
I’m grateful for the D&C’s coverage of local and general news and their in-depth articles on the climate, etc. Imaging losing this news source makes me even more grateful that Rochester still has a local newspaper. I do however miss arts coverage!
2026-04-01	wp*****	Frequently while reading newspaper using the app, it freezes and have to come back to it later, reopen the app and continue reading. Very annoying. Requested fix from publisher many times with no response.
Frequently while reading newspaper using the app, it freezes and have to come back to it later, reopen the app and continue reading. Very annoying. Requested fix from publisher many times with no response.
2026-03-18	Tv*****	Constantly have to re-enter info to confirm I am a paid subscriber. Today I am unable to get the e-edition which is the only user friendly option
Constantly have to re-enter info to confirm I am a paid subscriber. Today I am unable to get the e-edition which is the only user friendly option
2026-03-07	Ye*****	Great newspaper
Great newspaper
2026-03-05	Ma*****	Love that digital paper is set up exactly way print is.
Love that digital paper is set up exactly way print is.
2026-03-01	Fa*****	Although the newspaper has “day late” news, I enjoy reading about the details and facts that are often left out of newscasts. Room for improvement is with titles for the news pieces, as they are often VERY misleading and the placement of said facts: they are at the end of the article after a very opinionated bunch of “coulds, mights…and according to…(who is rarely reputable or has done a survey of more than 300 people).
Although the newspaper has “day late” news, I enjoy reading about the details and facts that are often left out of newscasts. Room for improvement is with titles for the news pieces, as they are often VERY misleading and the placement of said facts: they are at the end of the article after a very opinionated bunch of “coulds, mights…and according to…(who is rarely reputable or has done a survey of more than 300 people).
2026-02-20	Ph*****	I used the “Digital Print” app for years. Lately it was freezing up forcing reboot of my ipad. In frustration I deleted the app to do a reinstall. Can’t even find the digital print app on the App Store now. Got this and hate it. Thanks D&C.
I used the “Digital Print” app for years. Lately it was freezing up forcing reboot of my ipad. In frustration I deleted the app to do a reinstall. Can’t even find the digital print app on the App Store now. Got this and hate it. Thanks D&C.
2026-02-12	Me*****	The D&C has always a great paper and a great read. Great to see that it continues to be so
The D&C has always a great paper and a great read. Great to see that it continues to be so