MyASUS

Name: MyASUS
Rating: 4.2 (645 reviews)
Author: ASUSTek

By: ASUSTek

ASUS Support

Features & Capabilities

MyASUS is ASUS's dedicated support extension designed to help you get help fast. It lets you register your ASUS products by photo, contact customer service, and check repair status with ease.

It also helps you locate nearby service outlets using a map, stay up to date with the latest product news and exclusive offers, and get quick answers from Tech Help for how to use your ASUS devices.

User Growth & Download Statistics

App Communication Navigation & Mapping News & Magazines Shopping Privacy & Security

By:

ASUSTek

Rating:

4.20

(645)

Version:

4.01.03 Last updated: 2026-04-27

Version code:

884959401

Creation date:

2012-02-22

Compatible devices:

Size:

44.59MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 73,716 ▼ 183

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ASUSTek

Apple Apps Store

https://apps.apple.com/us/app/myasus/id500929525

Website:

https://www.asus.com

User Reviews

Overall, users view MyASUS as unstable and difficult to use on iOS. The biggest issues are frequent login problems, app crashes, unresponsive support features, and failures in registration and device management. Some reviews note the app can be useful when it works, offering quick access to help and warranty options, and serving as the main support channel when phone support is unavailable. The general consensus is that the app often fails to deliver a reliable, in-app support experience.

Pros

Provides a direct route to ASUS support, which some users prefer over the website.
When the app functions, it offers quick access to help and support.
Includes in-app options for warranty and repair extensions, aiding management of coverage.
For users lacking phone support, the app serves as the main support channel.

Cons

App crashes or closes unexpectedly during core tasks (e.g., starting chat, submitting a repair).
Login/authentication issues with endless loading and sign-in failures.
Support features often unresponsive or non-functional (live chat, call, email; buttons fail; in-app browser redirects).
Registration and device management failures (server errors, missing models, unlisted devices).
Repair status/claims workflows time out and push users to web or experience long queues or off-hours delays.

Recent reviews

App seems like it would be helpful if only the login option wasn’t bugged.

by Si*****, 2026-05-14

Nothing appears under the My Product section.

by Sa*****, 2025-11-28

This app is useless. I tried to contact an agent using the online chat function and it just tells you there is no information and doesn’t work. The whole point of getting this app is to have easier ways to contact real people than their (absolutely terrible) website.