Overview

Features & Capabilities

JetBlue makes air travel easier from planning to landing. Search and book flights, manage itineraries, select seats, add extras, check in with a mobile boarding pass, and view real-time flight status, gate changes, boarding alerts, and airport maps.

Track bags from check-in to baggage claim, browse inflight snacks and entertainment, and connect with a JetBlue crewmember through live chat. Travelers can also book hotels, vacation rentals, car rentals, and airport transportation, while TrueBlue members can manage points, Travel Bank balances, and personalized travel experiences—all in one app.

User Growth & Download Statistics

By:
JetBlue Airways
Rating:
4.90
(1,452,428)
49 ratings
Version:
9.13.1 Last updated: 2026-09-14
Version code:
891170062
Creation date:
2012-02-03
Compatible devices:
Size:
160.46MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-21
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
JetBlue Airways
Apple Apps Store
https://apps.apple.com/us/app/jetblue/id481370590
Website:
http://www.jetblue.com/mobile

User Reviews

User reviews largely flag reliability and UX problems in JetBlue’s iOS app. The top pros are core trip management (viewing and booking) and attempts to centralize travel tasks; some users say it gets the job done. The top cons include crashes and a stubborn notification badge, login friction after updates, check-in/boarding-pass failures, limited functionality (e.g., bag payments, seat changes) and privacy concerns with calendar integration. Overall, many users avoid the app in favor of the website due to instability and missing features.
Pros
  • Core trip management features exist (view trips and book flights).
  • Aims to centralize travel tasks (itinerary, boarding passes) in one app.
  • Some users feel the app 'gets the job done' despite bugs.
Cons
  • Frequent crashes and a persistent notification badge bug (crash when tapping inbox; badge stuck at 1).
  • Login friction: mandatory re-login after updates and ongoing sign-in issues.
  • Check-in/boarding-pass flows fail or are unavailable (e.g., 'Oops! It’s not you, it’s us.'); data errors during check-in.
  • Limited in-app functionality and poor UX (in-app bag payments not supported, seat changes restricted, app often feels like a web view).
  • Calendar integration raises privacy concerns and often requires broad calendar access; some features fail to sync.
Recent reviews
Do not use it to book your tickets on this airline, you will waste hours and then you will get to the end and it will glitch. For such a good airline, it’s amazing how bad they’ve invested in this app. I would fire the team and start over
by Pa*****, 2026-09-15

Showed me an unsolicited ad in a notification. This is not acceptable or wanted.
by So*****, 2026-09-14
View all user reviews ›

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