CTBI Mobile

Name: CTBI Mobile
Rating: 4.9 (13221 reviews)
Author: Community Trust Bank

By: Community Trust Bank App

Finance

Overview

Version:

5.0.45.45

Last updated: 2026-07-07

Features & Capabilities

The CTBI Mobile Chrome extension brings essential banking tasks to your browser. As a CTBI Mobile online banking customer, you can view your latest balances and search recent transactions by date, amount, or check number.

It also supports transfers between your accounts and one-time bill payments, letting you manage funds securely without leaving your browser.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

Community Trust Bank

Rating:

4.90

(13,221) 25 new ratings

Version:

5.0.45.45 Last updated: 2026-07-07

Version code:

887919052

Creation date:

2011-10-14

Compatible devices:

Size:

93.11MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-26

Compare stats and ranking:

Ranking

# 14,613 ▲ 18

Other rankings

#71 in trust keyword 50 ▲ 10

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Community Trust Bank

Apple Apps Store

https://apps.apple.com/us/app/ctbi-mobile/id471892422

Website:

https://www.ctbi.com

User Reviews

CTBI Mobile offers clear convenience for transfers, mobile deposits, and budgeting insights, with an easy-to-use interface. However, recurring login/authentication problems, stability issues, and missing features/loan tools are the main drawbacks reported. Several users label the app as outdated compared with competitors, though some praise its speed and accessibility for everyday banking.

Pros

Time-saving and convenient for transfers and managing finances without visiting a branch
Easy to use with a clean, intuitive interface for quick access
Mobile deposits via camera are easy and fast
Spending insights and balance tracking help users see where money goes

Cons

Unreliable authentication and login prompts (Face ID often fails, passwords forgotten, frequent logouts)
Mobile deposits and transfers are unreliable (difficulty depositing checks and occasional wire transfer issues)
App instability and crashes (force closes, especially when using help) and password recall problems
Missing features and partial functionality (no mortgage due display, no auto loan payments, limited loan details/dashboard, Zelle issues)
Outdated technology/UX compared with other banks (dated interface and feature gaps)

Recent reviews

Lots of bugs, does have problems with log in frequently which causes you to get kicked out. Typically I don’t have many issues but the same one pops up often

by ma*****, 2026-08-23

Seriously-community trust-despite knowing my passwords and answering the personal questions and submitting the email and text 2 factor questions absolutely accurately, I still get error messages. I have had problems with this app for YEARS!! And the only way to fix the problem is to actually call your reps to have them unlock my account. That’s personnel time they could have used to do something more important and more dissatisfaction for this customer. PLEASE provide a way for us to fix these problems ourselves. Stop locking my account if mistype one letter. Omg!! I never had these problems with Wells Fargo which I banked with for 10 years. Ugh!