Features & Capabilities

Astea Mobile replaces paper-heavy field service processes with standardized, automated operations. It provides technicians with real-time access to work orders, customer and equipment history, and contract data on wireless devices, enabling faster, more accurate service delivery in the field.

Its features include offline synchronization, job and parts management, inventory tracking, RMAs, and optional GPS tracking to optimize scheduling. Built-in instant messaging and seamless back-office updates help reduce paperwork, shorten invoicing cycles, cut travel and service delivery costs, and boost technician productivity and contract profitability.

User Growth & Download Statistics

By:
IFS Corporation
Rating:
1.20
(118)
1 new ratings
Version:
3.3.4 Last updated: 2022-12-01
Version code:
853643812
Creation date:
2011-10-04
Compatible devices:
Size:
11.83MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
IFS Corporation
Apple Apps Store
https://apps.apple.com/us/app/astea-mobile/id468072644
Website:
http://www.ifsworld.com/us/solutions/service-management/field-service-management/mobile-field-service/

User Reviews

Overall, user reviews for Astea Mobile are overwhelmingly negative. The most recurring complaints are crashes and instability, data loss or corruption of time entries, and time-entry problems when multiple users log time (including AM/PM defaults causing mistakes). Additional persistent issues include login/authentication problems after updates and slow, primarily email-based support. A few note nostalgia for the older version, but positive feedback is rare.
Pros
Cons
  • Frequent crashes and instability; the app often crashes or freezes.
  • Loses information and cannot easily edit time entries after submission; often requires re-entry.
  • Time-entry conflicts when multiple users log time, causing data loss or lockups; AM/PM defaults can cause mistakes.
  • Login/authentication problems after updates; biometric login reliability is poor and portal logins are frequently required.
  • Poor support and slow responses (primarily email-based).
Recent reviews
No matter what time of the day, week or year. This company will not update or upgrade this application. Losses connections all day. Unable to attach files. Latest IOS update made it useless as no private activities can be opened.
by Sk*****, 2026-04-23

ASTEA crashes at a higher rate than I see at a demolition derby! Until you’re ready to participate with a proven positive track record, stick with finger painting - you’re WAY out of your league! If I wasn’t forced to use it, I would not!
by Ha*****, 2026-04-17

Really that bad
by Mi*****, 2025-09-29
View all user reviews ›

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