Reviews of OYSHO: Online Fashion Store

By: Industria de Diseno Textil, S.A. App

List of user reviews and ratings for OYSHO: Online Fashion Store

Total ratings

4.80 (Rating count: 8,196)

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Review summary

Users praise Oysho for an intuitive app and quality products, especially sportswear, with strong brand loyalty. However, multiple reviews highlight recurring issues: app instability (bugs/crashes), payment/checkout errors, poor customer service, confusing return policies with shipping costs, and login/verification friction. Addressing reliability, support responsiveness, and returns would likely improve overall satisfaction.

Pros

Intuitive, user-friendly app with easy checkout and helpful recommendations.
High-quality products and strong brand reputation, especially in sportswear.
Positive loyalty and overall love for the Oysho brand.
Useful app for browsing and ordering when functioning properly.

Cons

Frequent bugs and crashes, causing instability and slow performance.
Checkout/payments issues and errors preventing purchases.
Poor customer service: slow responses, hard to reach, unresolved issues.
Confusing returns process and costly return/shipping fees.
Login/verification friction: mandatory login and unfulfilled verification codes.

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User Reviews

Recent rating average: 2.60

All time rating average: 4.80

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54% (28)

Date	Author	Comment
2026-06-16	Pa*****	Not Syncing what purchase on line and the store difficult to use.
Not Syncing what purchase on line and the store difficult to use.
2026-05-24	Li*****	It doesn’t let me get two pieces of the same item. And always have the clothes I want out of stock. - finally I got one item I have been wanting, hopefully it fits and i like the quality.
It doesn’t let me get two pieces of the same item. And always have the clothes I want out of stock. - finally I got one item I have been wanting, hopefully it fits and i like the quality.
2026-04-04	Ai*****	I truly appreciate your brand and quality. I would like to kindly request bringing back your pajama line, as it has always been my favorite and irreplaceable choice. Thank you for your consideration
I truly appreciate your brand and quality. I would like to kindly request bringing back your pajama line, as it has always been my favorite and irreplaceable choice. Thank you for your consideration
2026-01-06	🤨*****	The app always slow to work and many issues I can not deal with
The app always slow to work and many issues I can not deal with
2025-11-26	Yi*****	Las prendas que eh adquirido por la app me han encantado
Las prendas que eh adquirido por la app me han encantado
2025-11-11	Fa*****	Buena
Buena
2025-10-17	sg*****	Sizden çok alışveriş yaptım ve çok memnunum
Sizden çok alışveriş yaptım ve çok memnunum
2025-10-07	Ha*****	The app is useful when it comes to ordering but if a package isn’t delivered, as is my case, there is no where to connect with the seller to notify them of the missing goods.
The app is useful when it comes to ordering but if a package isn’t delivered, as is my case, there is no where to connect with the seller to notify them of the missing goods.
2025-10-06	mh*****	Oyshoapp have bugs. When we use it hang and the app will be close automatically
Oyshoapp have bugs. When we use it hang and the app will be close automatically
2025-09-25	Fa*****	They asked to verify my phone number and never sent a code to verify it !!!!! This is my number in Lebanon
They asked to verify my phone number and never sent a code to verify it !!!!! This is my number in Lebanon