Reviews of Mi Vodafone

By: Vodafone España S.A.U App

List of user reviews and ratings for Mi Vodafone

Total ratings

3.70 (Rating count: 185)

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Review summary

Mi Vodafone reviews mainly highlight stability and localization problems. The most common issues are crashes on startup, especially after iOS 26, and a Spanish-only interface with incomplete English translations and regional restrictions. Some users also report payment errors and a lack of English-speaking support, complicating resolutions. A few reviewers note that the recharge flow works and offers good rates when the app runs, and some express willingness to recommend Vodafone otherwise. Overall, priorities should be improving stability, multilingual support, and regional access to boost satisfaction.

Pros

Recharge is easy and offers good rates when the app works.
Some users express positive sentiment toward Vodafone service and would recommend it when functional.
There is a demand for English language support, indicating potential for broader usability.

Cons

Frequent crashes and instability, especially after iOS 26 / startup crashes.
The app is Spanish-only with incomplete translations; English is not supported.
Region restrictions prevent upgrading to a newer version or using the app in certain regions.
Payment issues including duplicate charges and reported payment failures.
Customer support language barrier (Spanish-only) leading to difficult resolution.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.70

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64% (29)

Date	Author	Comment
2026-05-18	DW*****	This app has been disabled today from management of a prepago account. There is a new app for that but it’s not available to non EU iOS App Store accounts. As a foreign visitor to Spain I’m now locked out of online Managment of my Vodafone Spain prepaid account. The new prepaid app is prohibited from being downloaded to a North American Apple Store account.
This app has been disabled today from management of a prepago account. There is a new app for that but it’s not available to non EU iOS App Store accounts. As a foreign visitor to Spain I’m now locked out of online Managment of my Vodafone Spain prepaid account. The new prepaid app is prohibited from being downloaded to a North American Apple Store account.
2026-05-01	Am*****	I cant work with this app because it doesn’t have English language
I cant work with this app because it doesn’t have English language
2026-04-23	Ma*****	Theres a new vodafone app released in 7 languages, but its not available in my region. Please fix this. This app asks me to upgrade to the new one, but I can’t because of the region issues.
Theres a new vodafone app released in 7 languages, but its not available in my region. Please fix this. This app asks me to upgrade to the new one, but I can’t because of the region issues.
2026-04-02	Vi*****	You guys are literally a phone company. Why does this awful app never work? It’s pathetic
You guys are literally a phone company. Why does this awful app never work? It’s pathetic
2026-02-01	Sh*****	Quiero dejar -1 pero no me deja .
Quiero dejar -1 pero no me deja .
2025-11-30	Ta*****	Spain has a huge number of foreigners who want to use Vodafone, but it's impossible because the app is only in Spanish!! for example, Orange has an English version and Customer service is also in English!
Spain has a huge number of foreigners who want to use Vodafone, but it's impossible because the app is only in Spanish!! for example, Orange has an English version and Customer service is also in English!
2025-10-22	Ba*****	after uodate to ios 26 on iphone 16 pro max this app is not working . It is crashing all the time when you open the app. What is fascinating that this is not yet fixed !!!!
after uodate to ios 26 on iphone 16 pro max this app is not working . It is crashing all the time when you open the app. What is fascinating that this is not yet fixed !!!!
2025-10-21	Ml*****	It works OK most of the time. Again, for the second time, the App stopped working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.
It works OK most of the time. Again, for the second time, the App stopped working on both of my iPhones. One is an iPhone 11 and the other one is an iPhone 16. When trying to use the app it is closed automatically right after opening it. Very annoying.
2025-10-15	En*****	Después de la ultima actualización la app se cierra sola, ya intenté borrar y descargar nuevamente y sigue con la misma falla
Después de la ultima actualización la app se cierra sola, ya intenté borrar y descargar nuevamente y sigue con la misma falla
2025-10-12	Ma*****	The app quits every time I open it. Ive tried deleting it, and redownloading, still will quit on me after I've signed it. Please fix this
The app quits every time I open it. Ive tried deleting it, and redownloading, still will quit on me after I've signed it. Please fix this