Overview

Rating:
1.60 +1
(208)
Version:
5.0.0
Last updated: 2024-10-13
Ranking
#153,252 ▼ 157
Overall

Features & Capabilities

FYE Backstage Pass VIP delivers exclusive savings to members. Earn 10% cash back on purchases from over 4,000 brand-name retailers, plus a 20% discount on your birthday, dining rebates, movie ticket rebates, and gift-card savings.

To start saving, download the app, sign in with your website credentials, and browse deals. Note: Only registered members can access these offers; for questions, contact service@fyevip.com.

User Growth & Download Statistics

By:
Tenerity Limited
Rating:
1.60
(208)
1 new ratings
Version:
5.0.0 Last updated: 2024-10-13
Version code:
868256916
Creation date:
2011-08-11
Compatible devices:
Size:
19.32MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-09-25
Compare stats and ranking:

Ranking

Other platforms

Android
FYE Backstage Pass VIP (v5.0.0)
235,034 1.85 (955)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Tenerity Limited
Apple Apps Store
https://apps.apple.com/us/app/fye-backstage-pass-vip/id455295523
Website:
https://www.fyevip.com/

User Reviews

Users overwhelmingly report a negative experience with FYE Backstage Pass VIP, dominated by recurring charges after cancellation, difficult cancellation, and login/account access problems. Many reviews describe deceptive in-store sign-up, where staff allegedly implied a free or low-cost membership while charging monthly fees. Customers frequently cite poor or unresponsive customer service and non-functioning app/website, with long wait times and unfulfilled refund attempts. A minority note that the in-store deals and promotions exist, but overall the program's implementation leads to frustration, financial risk, and distrust.
Pros
  • The store deals are great
  • The program is marketed in-store, suggesting value to customers
  • The concept of a loyalty-style VIP pass is familiar to shoppers
Cons
  • Recurring charges after cancellation, often months or years later
  • Difficult or impossible cancellation with poor, inconsistent customer support
  • Login and account access problems (can't log in or create an account)
  • In-store sign-up deception leading to paid membership
  • App/website instability and unresponsive support hindering cancellation
  • Reports of misleading promotions and difficulty obtaining refunds
Recent reviews
This company steals your money! Don't use them!!! The customer service number requires me to enter my membership ID and when I do they say I've entered my membership ID too many times! 100% scam! False advertisement! I was told I could get 10% back on my purchases but it never happens! And when you go to cancel your subscription they lock you out! I have to get a new bank account now!
by St*****, 2026-08-25

make it impossible to cancel, not clear that u will get recurring billing. have to wait an hour on support line to remove subscription.
by Vl*****, 2026-02-19
View all user reviews ›

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