TXU Energy

Name: TXU Energy
Rating: 2.5 (1311 reviews)
Author: TXU Energy Retail Company LLC

By: TXU Energy Retail Company LLC

Energy For Everything

Features & Capabilities

The TXU Energy app gives you faster and easier access to your account so you can see your usage and bill anytime. Sign in with Touch/Face ID, see how the weather affects your usage, view monthly savings on select plans, renew your plan, move your service to a new address, pay your bill in a snap and more.

To create your online account so you can sign into the app, visit txu.com/create. For help, visit txu.com/help/support. For our Privacy Policy, visit txu.com/privacy.

User Growth & Download Statistics

App Energy Privacy & Security

By:

TXU Energy Retail Company LLC

Rating:

2.50

(1,311) 9 new ratings

Version:

4.2.21 Last updated: 2026-05-26

Version code:

886023937

Creation date:

2011-06-06

Compatible devices:

Size:

39.46MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 67,645 ▲ 257

Other platforms

TXU Energy (v4.2.21)

553,623 3.31

(2,358)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

TXU Energy Retail Company LLC

Apple Apps Store

https://apps.apple.com/us/app/txu-energy/id439791100

Website:

http://www.txu.com/mobileapp

User Reviews

User reviews show a mixed to negative sentiment focused on reliability: frequent sign-in problems, crashes, and loading issues hinder usage. A subset finds value in viewing usage and paying bills, noting the app is easy to use and understand. The most mentioned negatives are login loops, instability, and poor support, with occasional UI/plan-data inconsistencies. Overall, reliability and accurate information are the core pain points, while basic functions like usage checks and payments are seen as the app’s potential.

Pros

Easy to use (Spanish review confirms user-friendliness).
Great for checking usage.
Easy to pay bills.
Neat and easy to understand.

Cons

Frequent sign-in issues and login loops.
Frequent crashes, freezes, or loading problems.
Poor or unhelpful customer support.
Displays incorrect plan information.
UI issues (doesn’t fill full screen on newer iPhones and missing dark mode/icon options).

Recent reviews

May 2026 now, & the app still can’t even keep me logged in. The “Enable Biometrics” ALWAYS disables itself. There’s 0 reason to even have that option available on the login screen if their programers seemingly find it an insurmountable task to have the app do something as simple as to retain a customers setting preferences. How’s that possible in 2026??? And why are the reviews out of order? They should be sorted chronologically, so someone can tell if the issues people were trying to bring attention to 14 years ago are being / have been addressed, or if people are still complaining about the exact same problems 14 years later.