Viator Tours & Attractions Apple

Viator Tours & Attractions

By: Viator
Plan travel experiences

Features & Capabilities

Viator Tours & Attractions is your mobile companion for planning travel experiences. Browse tours and activities, access tickets offline, modify bookings on the go, and get same-day directions and updates with easy cancellation.

Read millions of reviews, connect with tour guides, create wishlists, and enjoy flexible payments, including reserve-now/pay-later options and apps for promos. Earn Viator Rewards for future savings and discover an all-in-one travel planner, itinerary tool, and activity guide.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Viator
Apple Apps Store
https://apps.apple.com/us/app/viator-tours-attractions/id434832826
Website:
https://www.viator.com

User Reviews

User reviews praise Viator for easy booking, a wide tour selection, useful guides, and generally responsive service. However, recurring problems include problematic cancellations and refunds, a fragmented app with insufficient booking/ticket access, poor search filters, and transparency issues with extra charges. Some users also report slow or hard-to-reach support. Overall, Viator offers convenience and value but struggles with operation consistency and customer support.
Pros
  • Easy booking process / user-friendly app
  • Wide selection of tours and attractions at reasonable prices
  • Positive experiences with guides and knowledgeable staff
  • Good customer service when issues arise
  • Convenient to have bookings and information inside the app
Cons
  • Cancellations are difficult; policies and refunds are unclear and slow
  • App usability issues: no central place to view bookings or retrieve tickets; login/sign-on problems; reliance on emails
  • Poor search/filter experience: irrelevant results, lack of filters, sometimes wrong cities
  • Hidden charges / lack of transparency about extra fees; limited accountability
  • Support responsiveness can be slow or unhelpful
Recent reviews
Apt. Is user friendly, makes very easy to schedule tours
by Gi*****, 2026-05-21

We booked several excursions with Viator and they were all very personable and very informative regarding the culture of Portugal.
by bo*****, 2026-05-20

I had an issue with a ticket for a park charging my infant baby a full ticket price when the website for the park mentioned free for infants, the costumer service with Viator was able to help me navigate and get the correct tickets.
by KP*****, 2026-05-20
View all user reviews ›

Best Viator Tours & Attractions Alternatives

Here are some Apple apps that are similar to Viator Tours & Attractions: