ATM Milano Official App

Name: ATM Milano Official App
Rating: 2.1 (48 reviews)
Author: Azienda Trasporti Milanesi s.p.a.

By: Azienda Trasporti Milanesi s.p.a. App

Navigation

Overview

Version:

17.6.1

Last updated: 2026-04-20

Ranking

#276,090 ▼ 8,749

Overall

Features & Capabilities

ATM Milano Official App is the official app of Azienda Trasporti Milanesi, designed to help you move easily around Milan and its surroundings using public transport.

The app is changing. New design, renewed user experience, and many new features. Discover them in detail.

Say goodbye to your card: the subscription is now digital. Travel with your phone. • Transfer your subscription to the app or directly purchase a digital subscription and travel with your phone. The home page is now geolocated. • Explore the map to find nearby stops and check real-time waiting times. • Customize the map to easily find points of interest like Parking, ATM Points, and BikeMi stations. • Calculate the best route to reach your destination. • Quickly access your favorite addresses, stops, Bikemi stations, and parking spots. Information, alerts, and news on the home page. • Receive real-time notifications about unexpected line detours. • Get alerts about upcoming scheduled changes. • Discover initiatives and news in a new section on the home page. New mobility info menu. • Here you’ll find all the details for getting around using public transport: routes, lines, stops, changes related to construction work, and other scheduled events. New Services menu. Book Neighborhood Radiobus services. • Schedule an appointment at an ATM Point. • Access useful information about public transport subscriptions, parking payments, parking near subway stations, and access to Area B and Area C. Purchasing becomes faster. • On the new app, you can save the credit card you usually use to buy tickets or renew subscriptions. • Purchase tickets for all fares, including daily, three-day, carnet, and tickets for the Z301 Milan - Bergamo line by Nord Est Trasporti. • Renew your subscription on a physical card or directly purchase a digital subscription. App support. • Manage your information and personal data from the profile menu. • Contact our assistance center if you have issues using the app.

Read the Personal Data Protection Notice on the ATM website. (https://www.atm.it/it/pagine/privacypolicy.aspx)

User Growth & Download Statistics

App

By:

Azienda Trasporti Milanesi s.p.a.

Rating:

2.10

(48)

Version:

17.6.1 Last updated: 2026-04-20

Version code:

884665206

Creation date:

2011-03-28

Compatible devices:

Size:

128.75MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-20

Compare stats and ranking:

Ranking

# 276,090 ▼ 8,749

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Azienda Trasporti Milanesi s.p.a.

Apple Apps Store

https://apps.apple.com/us/app/atm-milano-official-app/id415637297

Website:

https://www.atm.it/en/ViaggiaConNoi/Pages/ATMMobile.aspx

User Reviews

Overview: Users largely praise easy in-app ticketing and QR-based gate access, plus a useful journey planner and digital payments. However, many reviews highlight persistent issues: QR codes often fail or don’t generate; onboarding is blocked for non-Italian users; the app crashes or loads slowly; ticket options are limited; and the UX is confusing. In real-world Milan use, reliability is a major concern, with many suggesting alternatives until problems are addressed.

Pros

Easy in-app ticket purchase and QR code tap-in/tap-out at metro gates.
QR-based digital access reduces the need for paper tickets.
Useful journey planner/navigation and support for digital payments (PayPal/credit card).
Clear English instructions in at least some reviews and overall travel assistance for Milan.

Cons

QR codes are not reliably generated or read, causing failed entries/exits.
Registration and verification hurdles for non-Italian users (needs fiscal code/Italian number; SMS/email verification often fails).
Frequent crashes and long loading times; app performance is inconsistent.
Limited ticket options (no carnet/weekly or extraregional tickets) and lack of wallet integration (no Apple Wallet).
Clunky UX and confusing purchasing flow with scarce gate assistance.

Recent reviews

App crashes a lot and not the best user friendly but works. M1-M3 90 min pass also allows you access to M4-5 so no worries about getting another pass. Once you find a metro, you can get anywhere around the city.

by pi*****, 2026-07-01

At first glance, it’s super easy. You can purchase your tickets in the app, and then just use a QR code to tap in/out of the metro. However, the QR code has to refresh every few minutes, and you have to refresh it before you can scan. At one station we had to switch lines and tap out and back in through the turnstiles to do so. Except, we only had a 4G connection, and the app couldn’t load, so we were essentially trapped. Someone else went through the emergency exit, so we followed suit. As soon as we had better connection, the tickets showed up again and we could enter our next line. But, honestly, what a terrible design for use in the metro, where service can be spotty.