Yelp Guest Manager

Name: Yelp Guest Manager
Rating: 4.6 (1744 reviews)
Author: Yelp

By: Yelp

Restaurant Management Solution

Features & Capabilities

Yelp Guest Manager is an all-in-one restaurant management Chrome extension that helps your front-of-house teams seat the millions of online diners each day. It combines waitlisting, reservations, and table management into one system of record and connects your business to Yelp's high-intent diner network to streamline operations and keep guests happy. Try for free and join 11,000+ restaurants turning tables faster.

Key features include Reservations & Waitlist with live status updates, Table management with POS integrations and floor maps, Takeout tracking with guest notifications, and a Kiosk self-check-in option.

User Growth & Download Statistics

App Marketing Advertising Calendar

By:

Yelp

Rating:

4.60

(1,744) 3 new ratings

Version:

9.12.0 Last updated: 2026-06-29

Version code:

887008574

Creation date:

2010-11-20

Compatible devices:

Size:

45.37MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-01

Compare stats and ranking:

Ranking

# 45,609 ▲ 6

Other rankings

#49 in manage keyword 39 ▲ #51 in management keyword 41 ▲ #51 in manager keyword 73 ▲ 48#88 in rating keyword 15 ▲ #92 in wait keyword 4 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Yelp

Apple Apps Store

https://apps.apple.com/us/app/yelp-guest-manager/id404226510

Website:

https://restaurants.yelp.com/

User Reviews

Overall, reviews show Yelp Guest Manager is plagued by instability and frequent updates that break core functions. Users report repeated crashes, inability to open the app, and broken waitlist/reservation flows. The migration from Yelp Reservations to Guest Manager is painful, with missing features, confusing UI, and data loss concerns. Support is described as poor, and some merchants feel pressured by pricing changes. While users acknowledge the app's intended functionality and potential during busy periods, reliability issues dominate sentiment.

Pros

Aims to provide comprehensive reservation, waitlist, and seating management in one app.
UI updates aimed at improved aesthetics and usability.
Potentially useful for busy shifts and station-based seating when it functions.
Core functionality to manage seating and reservations (even if unstable).

Cons

Frequent crashes and the app won’t open, often after updates.
Updates cause bugs/regressions and issues persist across versions.
Removal of features and confusing UX after migration, including inability to pick tables, missing search, and inconsistent views.
Forced transition from Yelp Reservations to Guest Manager with incomplete migration and data loss risk.
Poor support and pricing pressure, including unresponsive support and advertising/fees that harm merchants.

Recent reviews

The walk-through guides don't link anywhere. You can't close reservations for a day in advance, this thing is just absolutely feeble it's the worst most useless product I've ever seen And the fact that it has only 1-star ratings for the last year and a half shows that the developers don't even care.

by Gr*****, 2026-06-22

The app always has a bug - even after multiple updates to their app they can’t seem to get it right. Customer service is horrible. No one there knows what they are doing. This is from real experience dealing with these goofballs.