Reviews of Blackboard Connect for iPhone

By: finalsite

List of user reviews and ratings for Blackboard Connect for iPhone

Total ratings

2.00 (Rating count: 22)

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Review summary

User feedback highlights strong mobile admin capabilities for Blackboard Connect—recording messages, composing emails/SMS, scheduling delivery, and reusing saved templates from the web—delivered in a simple, on-the-go workflow. However, frequent mobile login failures, iOS compatibility problems, and disruptive auto-logout during message creation undermine reliability. Scheduling issues, notably the time zone defaulting to Pacific with no easy change, add to the frustration. Overall, the app shows high potential for admins but needs stability and better cross-device reliability.

Pros

Mobile admin with full functionality: record live messages, type emails/SMS, schedule, and reuse saved website messages.
Easy to use with a quick, few-taps workflow for admins.
Admins can log in with the same web credentials and access everything on mobile.
On-the-go messaging makes it easy to quickly create and send emergency communications.

Cons

Mobile login often fails; credentials work on web but not in the app.
App may not open or run after iOS updates; compatibility issues occur.
Crashes during message creation and auto-logout cause loss of unsaved work.
Scheduling is hampered by a Pacific-only time zone that can't be changed.

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User Reviews

Recent rating average: 1.70

All time rating average: 2.00

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56% (10)

Date	Author	Comment
2024-03-26	Je*****	I now cannot log in to the app, only desktop. It was working a few months ago, but now it isn’t. So, in the event of an actual emergency, I have to be sure to have my laptop handy. Yes, that is as ridiculous as it sounds.
I now cannot log in to the app, only desktop. It was working a few months ago, but now it isn’t. So, in the event of an actual emergency, I have to be sure to have my laptop handy. Yes, that is as ridiculous as it sounds.
2021-04-29	Se*****	Login credentials work fine on a browser. They won’t work on the app. Developers never responded to my email. Kinda pointless to even have this app. It isn’t like we pay for it.
Login credentials work fine on a browser. They won’t work on the app. Developers never responded to my email. Kinda pointless to even have this app. It isn’t like we pay for it.
2020-06-18	dj*****	Can’t log on to app but works fine on computer. Frustrating!
Can’t log on to app but works fine on computer. Frustrating!
2020-05-01	Wi*****	Hey blackboard, your service is expensive. How about updating this ugly app so it doesn’t give us flashbacks to the iPhone 3G?
Hey blackboard, your service is expensive. How about updating this ugly app so it doesn’t give us flashbacks to the iPhone 3G?
2018-05-06	tr*****	App was working well and was easier than the computer. Now, every time I attempt to set message time.. the app closes and I lose everything
App was working well and was easier than the computer. Now, every time I attempt to set message time.. the app closes and I lose everything
2018-03-21	Ba*****	The online access from a computer is great to use, however there are times in an emergency that you might not have a computer but have your phone. However this app would make it so much harder to send out a message. The UI is cumbersome and not friendly to navigate whatsoever. I get lost frequently with it. There is also a character limit on the mobile app for text alerts but when using the computer portal there is no limit. Please give this a huge makeover and get it to where it can be
The online access from a computer is great to use, however there are times in an emergency that you might not have a computer but have your phone. However this app would make it so much harder to send out a message. The UI is cumbersome and not friendly to navigate whatsoever. I get lost frequently with it. There is also a character limit on the mobile app for text alerts but when using the computer portal there is no limit. Please give this a huge makeover and get it to where it can be
2017-10-12	Li*****	Since Apple made the IOS update recently my blackboard won’t even open saying it’s not compatible with IOS. Please fix I use this app daily. Well I did.
Since Apple made the IOS update recently my blackboard won’t even open saying it’s not compatible with IOS. Please fix I use this app daily. Well I did.
2017-05-25	Ra*****	I wish the app provided access to pre-configured templates - would make message sending that much easier. Touch ID would also be a welcome addition.
I wish the app provided access to pre-configured templates - would make message sending that much easier. Touch ID would also be a welcome addition.
2016-01-29	Bi*****	I'm surprised at all the negative reviews... Half of the people that left negative reviews are students who downloaded the wrong app and the other half that left negative reviews don't know how to use the app... The app is simple to use people! As an admin, I am able to login with the same username/password that I use to login to the web. All within a few taps in the app I have the ability to record a live message using the mic on my device, type out an email and/or SMS, select all or a group of contacts and finally schedule a message to go either immediately or in the future. I can even select saved messages that I had created in the website! What more can anyone ask for all within a mobile app!
I'm surprised at all the negative reviews... Half of the people that left negative reviews are students who downloaded the wrong app and the other half that left negative reviews don't know how to use the app... The app is simple to use people! As an admin, I am able to login with the same username/password that I use to login to the web. All within a few taps in the app I have the ability to record a live message using the mic on my device, type out an email and/or SMS, select all or a group of contacts and finally schedule a message to go either immediately or in the future. I can even select saved messages that I had created in the website! What more can anyone ask for all within a mobile app!
2015-05-18	Ka*****	This app is ONLY for administrators. If you're a student, do NOT download. Useless
This app is ONLY for administrators. If you're a student, do NOT download. Useless