Features & Capabilities

Transform your iPhone into a portable mobile fax machine with the official eFax® app for Plus, Pro and Protect plan subscribers. Send and receive faxes securely from anywhere using a simple, user-friendly interface on iPhone or iPad.

Key options include sending via the app, the web portal, or by email from Gmail, Yahoo, and Outlook, plus a personal fax number with a monthly subscription. This cloud-based service delivers reliable, secure online fax with no setup fees and easy management.

User Growth & Download Statistics

By:
Consensus Cloud Solutions LLC
Rating:
4.70
(28,961)
9 new ratings
Version:
6.2.13 Last updated: 2026-06-09
Version code:
886488149
Creation date:
2010-10-31
Compatible devices:
Size:
31.72MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-10
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Consensus Cloud Solutions LLC
Apple Apps Store
https://apps.apple.com/us/app/efax-plus-pro-protect/id399922064
Website:
http://www.efax.com/features/efax-mobile-app?VID=51990&utm_source=iTunes&utm_medium=Store&utm_campaign=iTunes

User Reviews

User feedback is overwhelmingly negative, focusing on billing/cancellation problems, frequent issues attaching or sending documents, and unstable app behavior (crashes, sign-outs). Customer support is often unhelpful and refunds are not reliably honored. A minority report occasional reliable faxing and a decent desktop experience, but overall reliability and billing integrity are major concerns.
Pros
  • When the app functions, fax sending is fast with quick confirmations.
  • It provides the core faxing capability that users rely on.
  • Some reviewers note the desktop app is pretty good.
Cons
  • Billing and cancellation problems: charges after cancellation, difficulty unsubscribing, and auto-renewal continuing after cancel.
  • Inability to attach or open documents for faxing: frequent attachment/upload failures.
  • Reliability issues: crashes, frequent sign-outs, and loss of data or settings.
  • Poor customer support and refunds/cancellation handling: unhelpful or unresponsive responses.
  • Not receiving email notifications, leading to missed updates.
Recent reviews
Faxes don’t load, app runs slow
by Je*****, 2026-06-12

Absolutely awful
by ju*****, 2026-05-25

Cannot find my contacts since this new upgrade!
by Si*****, 2026-05-19
View all user reviews ›

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