Features & Capabilities

MyFax App lets you send and receive faxes directly from your iPhone or iPad. No fax machine is needed, and you can fax online anytime, anywhere. You can upload documents from Dropbox, Box, or Drive, scan faxes with your camera, and save faxes online as PDFs. Print with AirPrint and fax by email or from the MyFax website.

Pricing and access: The fax app is included free with any MyFax subscription. The standard plan is $12.99 per month and includes 300 combined inbound and outbound pages. Subscriptions auto-renew in iTunes and can be managed or canceled in your account. Sign up in the app to start faxing within minutes; 24/7 support is available.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Consensus Cloud Solutions Canada ULC
Apple Apps Store
https://apps.apple.com/us/app/myfax-app-receive-send-fax/id380939947
Website:
https://www.myfax.com/features/mobile-app?VID=78281&utm_source=iTunes&utm_medium=Store&utm_campaign=iOS_App_Store

User Reviews

Users praise the app for a clean, reliable interface and daily usefulness, plus affordability and a long service history. However, multiple reviews cite serious issues after updates: slow performance, blank pages, and frequent freezes; fax images that don’t render or arrive unreadable; login/logout instability and troublesome billing/cancellation; and limited, slow support with no live phone options. Overall sentiment is mixed-to-negative, with long-time users seeking fixes or alternatives.
Pros
  • Reliable and easy-to-use interface with a clean GUI.
  • Useful for daily faxing; many users rely on it every day.
  • Affordable and convenient for home/office faxing.
  • Long-standing service with years of usage and positive reputation prior to updates.
  • Historically reliable at sending faxes when it works.
Cons
  • Post-update instability and performance degradation: slow navigation, blank pages, and frequent freezes.
  • Fax image rendering problems: recipients see unreadable images, black boxes, or missing images.
  • Login/logout instability and subscription billing/cancellation problems (difficult cancellation and unexpected charges).
  • Limited support options and slow or unhelpful responses (no live phone support; delays).
Recent reviews
This app is useless.
by On*****, 2026-05-21

*If you are not going to fix the App at least tell your longtime customers the truth so we find an alternative service.* Recently updated to the new app. It is unusable!! I’ve used myfax for many many years, this is very disappointing. If you’re lucky enough for the new app to open an incoming fax, it’s very slow. Going to older archived faxes is nearly impossible. Like other reviews, customer service is aware but no fix insight. Telling customers to use the website, but that’s not what I’m paying for all these years.
by He*****, 2026-05-15

This used to work great with no issues. Now when you click on the myfax app it just wants you to create a new account. There is no way to log in at all. The phone number to customer support is disconnected: also they wont answer your question in chat or email. When these people hear the concern and dont know what to do- their solution is to end the chat. THREE TIMES THIS HAPPENED. Still have no answer. Absolute disgrace! This app isnt worth it for free. Do yourself a favor and use any other app in existence. Not this one
by 80*****, 2026-02-01
View all user reviews ›

Best MyFax App–Receive & Send Fax Alternatives

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