Tucson

Name: Tucson
Rating: 1.2 (21 reviews)
Author: City of Tucson

By: City of Tucson

Utilities

Features & Capabilities

Citizens Reporting application for the city of Tucson Arizona.

User Growth & Download Statistics

App

By:

City of Tucson

Rating:

1.20

(21)

Version:

4.0 Last updated: 2021-01-14

Version code:

837146295

Creation date:

2010-08-27

Compatible devices:

Size:

10.31MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 492,346 ▼ 459

For Developers

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Contact the developer

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Developed by:

City of Tucson

Apple Apps Store

https://apps.apple.com/us/app/tucson/id388838907

User Reviews

Most reviewers say Tucson is not a utilities app; it largely functions as a graffiti-reporting tool. Several users praise the graffiti workflow as easy and fast, especially with photo and location tagging, but many critique the app for being outdated, unreliable, and limited to graffiti only, with expectations for bill viewing/payments going unmet. Overall, the app’s value is mixed: useful for graffiti reporting to a subset of users, but failing to meet broader utility needs and maintenance expectations.

Pros

Graffiti reporting is straightforward and quick—easy to use, with an intuitive workflow (report can be completed in under a minute).
Photo capture and precise location tagging are supported for graffiti reports, aiding documentation.
Well-suited for graffiti reporting in graffiti-heavy downtown areas; some users find it fantastic for this purpose.

Cons

Misleading expectations: users expected to view or pay water utility bills, but the app provides no utility billing features.
Limited functionality: the app appears to offer only graffiti reporting and many users prefer broader city-services platforms (e.g., SeeClickFix) or the website.
Outdated/maintenance concerns: the app hasn’t been updated in years and may not function reliably.
Instability/bugs: reports of blank screens, login problems, and general unreliability indicate the app is not consistently dependable.

Recent reviews

Looking for water utility app. Very misleading to say the least. :-(

by Sm*****, 2022-11-08

I too thought that this app would allow me to see and pay utility bills, nup! Don’t waste your time. City of Tucson should do better than a graffiti app and a parking payment app.