SuperShuttle

Name: SuperShuttle
Rating: 4.7 (8295 reviews)
Author: zTrip INC

By: zTrip INC

Travel

Features & Capabilities

SuperShuttle helps you get to and from the airport with ease, offering ride options from shared to black car and SUV, all with upfront pricing. Book in advance or on demand, pay in-app, and follow your ride in real time on the map.

With insured, professional drivers serving 80+ airports worldwide and over 10 million rides yearly, you can track, check in on arrival, and rely on 24/7 customer support. Manage bookings, cancel if plans change, and ride with confidence using a business account or personal payment.

User Growth & Download Statistics

App Navigation & Mapping

By:

zTrip INC

Rating:

4.70

(8,295) 2 ratings

Version:

3.5.17 Last updated: 2026-03-30

Version code:

880579732

Creation date:

2010-06-22

Compatible devices:

Size:

34.04MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 19,805 ▼ 38

Other rankings

#57 in super keyword 41 ▼ 1

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

zTrip INC

Apple Apps Store

https://apps.apple.com/us/app/supershuttle/id376771013

Website:

https://www.supershuttle.com

User Reviews

Overall, users praise SuperShuttle for an easy-to-use app, reliable drivers, real-time tracking, and convenient advance bookings, including international trips. The main downsides across multiple reviews are reliability issues (no-shows and delays due to glitches), app reservation bugs, and slow or problematic customer service and refunds. When working well, the service is marked by punctuality, clean vehicles, and clear driver communication.

Pros

Easy to use and intuitive app for booking
Reliable, on-time and professional drivers
Real-time ride tracking and clear updates
Ability to book in advance and handle round trips (including foreign locations)
Clean, comfortable vehicles and good driver communication

Cons

Inconsistent reliability with some no-shows or delays and occasional system glitches
App/booking not showing reservations or failing to sync, causing confusion
Customer service and refunds can be slow or unhelpful, with disputed refunds

Recent reviews

Great app and very easy to book a lift to and from the airport.

by Al*****, 2026-03-28

I have used this app before but this time, it didn’t work. I pre-paid for a taxi but it never showed up. I called customer service repeatedly, was put on hold, then calls dropped. When I finally got someone on the phone I was told there was a “system glitch and nobody would be able to pick me up … but I can’t tell you when a taxi could arrive.” Uh … I have to catch a flight so it’s not like I can hold up the plane! Unacceptable. Maybe they’ll refund me … I wouldn’t be surprised if they never actually refunded the trip. Call a taxi company directly, do not use this app.