Reviews of Eventbrite Organizer

By: Eventbrite

List of user reviews and ratings for Eventbrite Organizer

Total ratings

4.80 (Rating count: 31,559)

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Review summary

User reviews center on the app’s limited event management and navigation. While some users appreciate easy setup, attendee registration, coupon codes, and basic ticket tracking, many report serious drawbacks: the iOS app cannot edit or create events and offers few features; frequent login issues occur; refunds and billing are unreliable; card payments can be declined; and the UI is confusing and not intuitive. Overall, the app works for light check-in and viewing stats but falls short for professional event management on iOS, with many users preferring the desktop experience.

Pros

Easy to set up, navigate, and share events.
Minimalist app focused on core tasks (check-in and ticketing) with quick reporting.
User-friendly attendee registration process.
Coupon codes can be applied in the app.
Provides basic stats and ticket tracking in a straightforward way.

Cons

Inability to edit or create events within the iOS app; limited event management features.
Frequent login/authentication problems (error fetching organizations; Facebook login issues).
Refunds and billing are unreliable—double charges, refunds not processed per policy, and ticketing fees not refunded.
Card payments can be declined; payment processing reliability is an issue.
Poor usability, with a confusing, cluttered interface and an overall limited feature set in the iOS app.

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User Reviews

Recent rating average: 1.80

All time rating average: 4.80

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62% (31)

Date	Author	Comment
2026-04-01	an*****	Why can’t I edit events? Etc
Why can’t I edit events? Etc
2026-03-10	MM*****	I have been a client of event break for 14 years. I have hosted hundreds of events. In the last year, Eventbrite has been charging double payments to my customers, resulting in thousands of dollars of refunds. The ticketing module works occasionally, resulting in events that are only halfway full. Eventbrite has just sold to a new company, and I can tell you do not take a chance. Find a different ticketing agency if you are a professional and rely on events for income. Truly, the worst of the worst.
I have been a client of event break for 14 years. I have hosted hundreds of events. In the last year, Eventbrite has been charging double payments to my customers, resulting in thousands of dollars of refunds. The ticketing module works occasionally, resulting in events that are only halfway full. Eventbrite has just sold to a new company, and I can tell you do not take a chance. Find a different ticketing agency if you are a professional and rely on events for income. Truly, the worst of the worst.
2026-03-07	C *****	Good program. App won’t let you issue refunds
Good program. App won’t let you issue refunds
2026-02-04	Fo*****	I don’t find it easily navigable if that changes I’ll change my review
I don’t find it easily navigable if that changes I’ll change my review
2026-01-23	86*****	I cannot believe this hap came access the draft event you created. Only create new ones. I bet you cannot event see number of tickets purchased etc . I am gong back the PC version. Wasted my valuable time with downloading this app.
I cannot believe this hap came access the draft event you created. Only create new ones. I bet you cannot event see number of tickets purchased etc . I am gong back the PC version. Wasted my valuable time with downloading this app.
2026-01-11	Lo*****	The apps is good , but it doesn’t let you create or Edit events
The apps is good , but it doesn’t let you create or Edit events
2025-12-13	cs*****	I’m tech savvy however eventbrite is very difficult to use
I’m tech savvy however eventbrite is very difficult to use
2025-12-12	St*****	Cannot get a link to the event to share with people. No such option.
Cannot get a link to the event to share with people. No such option.
2025-11-01	RP*****	Very easy and useful in keeping of tickets sold
Very easy and useful in keeping of tickets sold
2025-10-06	Te*****	Even if you list an event as private, it will show as public. Now I have a legal issue on my hands
Even if you list an event as private, it will show as public. Now I have a legal issue on my hands