CHARLES & KEITH

Name: CHARLES & KEITH
Rating: 4 (195 reviews)
Author: Charles & Keith (Singapore) Pte Ltd

By: Charles & Keith (Singapore) Pte Ltd

Shopping

Features & Capabilities

CHARLES & KEITH’s shopping extension puts the brand’s latest women’s fashion—shoes, bags, jewelry and accessories—within easy reach. Discover weekly New Arrivals, shop by category, color or size, and use a Wish List to save your favorites for quick checkout. Explore Online Exclusives and seasonal drops you won’t find elsewhere.

Stay inspired with The Edit—editorials and style tips from the online magazine—plus alerts for sales and promotions. The app delivers a seamless shopping experience, from easy cart and order tracking to Find In Store location help, ensuring you can shop how and when you want.

User Growth & Download Statistics

App Shopping E-Commerce Marketing

By:

Charles & Keith (Singapore) Pte Ltd

Rating:

4.00

(195) 1 new ratings

Version:

63.1 Last updated: 2026-03-11

Version code:

883005784

Creation date:

2010-03-23

Compatible devices:

Size:

25.12MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 122,026 ▲ 303

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Charles & Keith (Singapore) Pte Ltd

Apple Apps Store

https://apps.apple.com/us/app/charles-keith/id359085099

Website:

http://www.charleskeith.com/us/information/shopping-with-us/promotions.html

User Reviews

User reviews for CHARLES & KEITH on iOS praise the brand and product quality with appealing prices, but the mobile app reliability is a major pain point. The most frequent complaints are glitches and slow performance, repeated sign-ins, and carts or wishlists that don’t persist. Many users cannot open the app or get stuck on start screens. Payment issues and slow customer support also surface. Overall, the products are valued, but the app experience needs substantial improvement.

Pros

Strong brand reputation with affordable pricing.
Perceived high quality of handbags.
Some reviewers mention helpful customer support.

Cons

App performance is glitchy, slow, and unresponsive.
Frequent sign-in/out and lack of persistent login.
Cart and wishlist do not persist or function properly.
Cannot open the app or it gets stuck on start/welcome screens.
Payment methods may not work and checkout-related issues persist.

Recent reviews

I order from Charles & Keith for the first time, and they lost my item ☠️☠️☠️. After 1 month, they said my refund will appear within 14 days, but I'm still waiting. Wish I could give u guys a minus star review. Terrible company!

by Jz*****, 2026-05-11

Very Bag Customer support service.

by ci*****, 2025-03-17

Please update your payment method, I already tried multiple card and its not working. Dont put any options about the paymebt method if it doesnt work at all. As much as I really wanted to get the bag that I couldn’t sleep becasue I wanted it so much, but your app is not helping at all. Im sure im not the only one experiencing this problem.