Carbonite Mobile

Name: Carbonite Mobile
Rating: 4.4 (1109 reviews)
Author: Open Text Inc.

By: Open Text Inc. App

Productivity

Overview

Version:

5.1.926

Last updated: 2026-06-09

tabs backup & restore

Features & Capabilities

Carbonite Mobile is the companion app for Carbonite Safe, enabling secure access to your backed-up photos, files, and documents from your phone. Remotely view, share, and restore your backups with quick restoration and automatic backup to keep memories and important data safe.

Key features include previewing backups, marking favorites for fast access, and saving items directly to your device. This mobile app pairs with Carbonite Safe on desktop, delivering seamless cross-device protection and peace of mind.

User Growth & Download Statistics

App Data Privacy & Security

By:

Open Text Inc.

Rating:

4.40

(1,109)

Version:

5.1.926 Last updated: 2026-06-09

Version code:

886522352

Creation date:

2009-12-29

Compatible devices:

Size:

49.77MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 53,890 ▼ 53

Other rankings

#42 in tabs backup & restore keyword 7 ▼ 8

Other platforms

Carbonite Mobile (v5.1.926)

254,216 2.96

(2,126)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Open Text Inc.

Apple Apps Store

https://apps.apple.com/us/app/carbonite-mobile/id347953228

Website:

http://www.carbonite.com

User Reviews

The reviews show a mobile app plagued by crashes, endless loading, and inconsistent file access. Performance issues (slow previews, scrolling, long directory lists) and unreliable backups (delayed updates, missing video auto-backups) are common. Login hurdles and weak support amplify frustration. A minority still view the app as useful when it works, offering on‑the‑go access to backed‑up files, but reliability is the dominant concern.

Pros

Access to backed-up files on the go (photos, documents) via the mobile app
When it functions, the app is a great tool and aligns with long-time Carbonite usage
Familiarity for long-time Carbonite users who expect mobile access as part of the ecosystem

Cons

Frequent crashes and the app won’t open or keeps spinning/loading
Slow performance: image previews slow to load and scrolling is sluggish; long directories cause issues
Backup syncing is unreliable: not automatically backing up video files and backups do not update promptly
Inability to access files or incomplete file visibility on mobile vs desktop, plus persistent login/captcha and 'Try Again' errors
Poor or broken support resources (e.g., support page 404) and reports of minimal useful assistance

Recent reviews

This app just crashes when trying to access files. If you’re looking to to Carbonite to safely store your files you are out of luck because the service is useless if you can’t access the files through the web or the app on the iPhone. Going to start researching alternatives again.

by Mi*****, 2026-09-04

The app has been kicking me out when trying to access a file. Called customer support and they suggested deleting and downloading the app. Worked once to twice and then failed again. It closes each time when trying to access a file.