Equinox+

Equinox Studio City is a wonderful facility with excellent equipment and a friendly, helpful staff. Classes are included in membership and are first rate. Its location in the old Sportsmen’s Lodge complex along with an Erewhon grocery store makes for a challenging parking experience. Weekends can be especially tough to find a space. Additionally security in the lot has been less than great, with numerous break ins and vehicle thefts occurring. As for the gym experience, the staff maintains the facility expertly and the locker room is usually very clean and well stocked with top shelf products. Gym equipment is state of the art and well cared for by staff. Try to go off peak as it can get quite crowded and cel phone abuse on the workout floor is an issue.

This application works 25% of the time for me. It’s very frustrating. All I want to do is book classes and even that is not straight forward.

Navigation Loop After Booking: After I book a class, the app remains fixed on the class booking screen even as I am walking into the gym. It does not automatically transition to the check-in interface. Currently, I am forced to manually close and reopen the app to reach the check-in screen. A more seamless transition—or a persistent "Check-In" button that appears automatically upon arrival—would significantly improve this experience. 2. Obstructive Promotional Content: Frequently, when I am attempting to check in for my scheduled class, a promotional pop-up (e.g., massage services) appears and obscures the check-in button entirely. This creates unnecessary friction during a time-sensitive task. I recommend ensuring that promotional ads are configured so they do not overlap with critical functional buttons or, ideally, move these ads to a non-intrusive location within the app.