SugarSync

Name: SugarSync
Rating: 3.2 (111 reviews)
Author: SugarSync, Inc.

By: SugarSync, Inc.

Productivity

Features & Capabilities

SugarSync securely backs up and syncs files, photos, and more across devices with encrypted cloud storage and reliable cross-device syncing.

It also enables iPhone photo import without iCloud, flexible sharing, remote data wipe, and straightforward restoration of previous folder states, plus a free 30-day trial and scalable plans for personal or business use.

User Growth & Download Statistics

App Privacy & Security Data Communication

By:

SugarSync, Inc.

Rating:

3.20

(111)

Version:

5.2.0 Last updated: 2022-04-06

Version code:

845550231

Creation date:

2019-02-12

Compatible devices:

Size:

32.72MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 165,068 ▼ 194

Other rankings

#18 in sync keyword 42 ▼ 1

Other platforms

SugarSync (v5.6.0.184)

3,872,962 3.33

(16,269)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SugarSync, Inc.

Apple Apps Store

https://apps.apple.com/us/app/sugarsync/id288491637

Website:

http://www.sugarsync.com

User Reviews

SugarSync is valued for reliable cross-device syncing, automatic backups, strong security, and versioned/archival access, plus phone photo backups and remote access. However, reviews repeatedly flag reliability problems—crashes, inconsistent syncing, and platform bugs—especially on iOS. Extended outages and slow support amplify frustration, leading some users to seek alternatives. Overall, it’s feature-rich, but reliability and support issues color the user experience.

Pros

Seamless cross-device syncing and automatic backups across computers and mobile devices.
Background operation with automatic backups; you can access files from any device.
Strong security features including two-factor authentication and file versioning/archival access.
Long history of service; acts as a safety net for important files and photos.
Backups of phone photos and remote access to files.

Cons

Frequent crashes and unreliable syncing; the app crashes non-stop.
Major outages with accounts becoming inaccessible for extended periods and slow or no resolution.
Poor or unresponsive customer support (unreturned calls and emails).
iOS limitations and bugs causing issues; reliability is uneven on Apple devices (Android/desktop more stable).
Some users feel the service is outdated and are considering switching to alternatives.

Recent reviews

Maybe im not understanding the back up process? It keeps running out background processing time?

by ro*****, 2026-05-21

They deleted all my data. They admitted their emails often go to spam so it’s not surprising I didn’t get the warning. This is not a reliable company I would not trust them with your data.

by *v*****, 2026-05-20

Are they even a company anymore or just taking our money? App does not work zero return calls or emails from support. Used to be good now I would stay far far away.